So, here's the story...
I ordered a 50 ml of "Blue Honey" and a 10 ml sampler of "Strawberry Honey". In between the time I ordered and received I suffered my 4th concussion. Clearly this affected my senses because when I got my order I would have sworn that the order was reversed, that I received a 50 of Straw and a 10 of Blue. I immediately sent an email letting them know that my order was messed up!
Well... Jennifer got back to me very promptly and assured me that the correct order would be sent out ASAP! I was duly impressed and expressed my gratitude, then my wife wanted to check out the bottles I had received. She told me (without looking at the labels) that the 50 smelled like Blueberry, and the 10 smelled like strawberry. Whaddaya know? My brain got it all messed up!
I jumped on my computer to send another email letting them know my mistake, and why, and apologizing profusely for my error! Jennifer was very kind about it, and gets bonus points in my book for her prompt reply to my "problem", and her willingness to rectify said "problem". I'm happy that it all worked out in the end, and that I didn't end up de-frauding one of my favorite vendors because my brain was mushy!
Kudos to Jennifer and VapeDudes for their exceptional customer service!
I ordered a 50 ml of "Blue Honey" and a 10 ml sampler of "Strawberry Honey". In between the time I ordered and received I suffered my 4th concussion. Clearly this affected my senses because when I got my order I would have sworn that the order was reversed, that I received a 50 of Straw and a 10 of Blue. I immediately sent an email letting them know that my order was messed up!
Well... Jennifer got back to me very promptly and assured me that the correct order would be sent out ASAP! I was duly impressed and expressed my gratitude, then my wife wanted to check out the bottles I had received. She told me (without looking at the labels) that the 50 smelled like Blueberry, and the 10 smelled like strawberry. Whaddaya know? My brain got it all messed up!
I jumped on my computer to send another email letting them know my mistake, and why, and apologizing profusely for my error! Jennifer was very kind about it, and gets bonus points in my book for her prompt reply to my "problem", and her willingness to rectify said "problem". I'm happy that it all worked out in the end, and that I didn't end up de-frauding one of my favorite vendors because my brain was mushy!
Kudos to Jennifer and VapeDudes for their exceptional customer service!
