Vapor Renu went above and beyond!

[Strauss95]

Thoughtthis deserved mention in here. Yesterday I sent Vapor Renu an email because I was extremely upset. I had just received my order earlier that day that I had been waiting for over a week to get. I had been looking forward all week to sampling my new flavors I ordered. I was so excited about them that I brought them with me to work to sample at some point. I pulled the caps and tops off each bottle to let them vent for a few hours to speed up the steeping process. I had them neatly lined up out of the way on my work station. Well at one point in the day a stupid coworker of mine felt that my table looked like a good seat to him and decided to sit down on it. You can imagine what happened next, the dumba## knocked over 4 of my new flavors spilling them all over!! Two of them were a total loss, and the other two had maybe 5ml left. I was sooooo upset, I hadn't even tried them yet! Needless to say I made him cough over the money that he lost me, since it was totally his fault since he wasn't supposed to be in my work area.

I sent Jason an email describing that incident to him. All I was asking was for him to try to prepare and send out my new order as quickly as possible. Usually they take 2-3 days to prepare and ship my order, so I was hoping they could get it out a little quicker. Well, I got an email back with tracking information already. He had mixed my juice and got it ready to ship on a Sunday! To top all of that off, he sent me a paypal invoice for $15.91, saying he'd meet me halfway on the cost! That just made my day! So I just wanted to let everyone in this forum know that Jason at Vapor Renu is a great person. I'm more than satisfied how this has all worked out, and he now has a customer for life. If anyone has any doubts about them rest assured, they are good people over there

 

[pcijohn]

Thats Great! Thanks for sharing! Great customer service. BTW try the Swedish Fish!

 

[Sainted_S]

Whoa! That is commendable, I know he helped me out when I couldn't pay with either of my cards.

BTW, what flavors did you get and how did you like them?
I'm pretty low on funds right now, so my last order I just grabbed some 555 and unflavored nic juice for DIY because I didn't have the money to spend on juices I wasn't sure about. I have quite a few from VR, but the only all day vape is the 555, the others are here and there when I want something different. I really wanted to try the caramello and the irish creme, but it just wasn't possible. I have tried quite a few, but wanted more reviews on different flavors from VR.

 

[Sdh]

It is really great when a vendor goes way out for someone! BTW did you guys see his new flavors? I just ordered 5 new bottles of juice. Oh and I finally ordered the famous Swedish fish. I hope I won't be disappointed. However to be fair-I am not a sweet vapor smoker. I am expecting a wow!

One of the newest flavors is the smoke havana=Of course I ordered it in menthol and the vitamin c hit. For me that vitamin c hit makes the juice blend so well. Just my thoughts. The other three are West coast tobacco=menthol , smoke fired cured with menthol and honey cured menthol. The havana menthol is 2.00 higher in price. I am stoked on its flavor. They also have the new addtion of extreme throat hit as well, and the triple flavors for those who think the flavors are weak. Just thought I would throw this out. Also 10% off with code renu.

 

[Sainted_S]

triple shot, nice!!!!!!!!

 

[Strauss95]

First off, I already have the Swedish Fish and love it! I actually ordered another bottle in this order....

As far as flavors go, I've tried a few. The Irish Cream is pretty good. It's not one of my favorites, but the flavor is pretty spot on. It needed a good week or so for the flavor to mellow out, but then it came around. I'm just not a huge Irish Cream fan, but if you are you will probably love that juice.

I have and love the 555 as well. Has been one of my main vapes that I rotate around. I really love the subtle chocolate flavor in it! Just ordered myself some more to stock up on it.

I only tried a couple from my last order, as a few of them were completely lost. My number one favorite is hands down the chocolate eclair. If you love that 555, you will be all over this flavor. No point in saying anything other than it's awesome! Make sure you pick up a bottle of this one, it's a winner. I had about 5ml that was left after the spill, and I've almost vaped all 5ml today once I tried it!

I have Creamberry and Apple Pancakes on their way in this new shipment. I ordered those two but they were the two total losses. I can tell you that both smelled really good, but the Apple Pancakes smelled like it needed at least a few days to age. I also have Almond Amaretto, but it's very strong right now and will need some time to mellow before I try it.

Oh, and that Carmello sounds very good. I will be ordering again very soon to stock up on the Chocolate Eclair and plan on picking up a bottle to try. I've slowly been realizing that I really enjoy mellow chocolate based vapes. That flavor is next on my list!

 

[Matodd]

Thanks I just placed an order on Friday and hadn't order from VaporRenu before. Glad to know they have good customer service. The prices are quite good as well.

 

[KILLERkpd]

Jason is extremely helpful at Vapor Renu, my first order go to my door in 3 days, across the country.

Great to hear he hooked you up on the cost for the wasted juice.