Vaporshark DNA200
- Thread starter KTMRider
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Overly defensive? Maybe you misread my posts. I said I was genuinely curious what makes a side screen better? I saw several posts saying "nope, bottom screen, I wouldn't take this if they gave it to me, I'll never buy another VS with a stupid bottom screen." I equate that to bad mouthing the VS screen placement, therefore I ASKED what made it so bad, and then shared my opinion on why I PERSONALLY don't see the issue, unless I'm missing something.
I was not referring to you at all.
I should have been more specific I guess.
Eric
How bout dem sharks?
Are the VS 200's actually shipping yet? Or is this a preorder? And I guess there ain't no coupon codes for it.
What a surprise, and of course they are still selling them with no info of delay on the site. Class acts.
I decided to wait this time for the VS. All the crap they went through with the release of the DNA40 stuck in my mind and I had some serious reservations this time around. Doesn't mean all is lost yet, hopefully it doesn't play out the exact same way this time around.
I read on their Facebook, that they wouldn't even start shipping until later in the week. Kinda regretting pre-ordering now.
I just got an update, and a rant. I just got off the phone with Vapor Shark "customer service". The shipment was delayed, they don't anticipate receiving the first shipment until Wednesday. They need to put them in their inventory system and will begin shipping them on Thursday. I asked about mine since I ordered Wednesday, well that puts me at the "end of the line", his words. So he told me that should push my shipment back 2-3 weeks.
Now the rant.
Nice that this information gets delivered by a customer instead of the company, right? Especially when their website still advertises "begins shipping 8/24", way to stockpile more orders with people expecting it to ship today, right? I made a mention they might want to change their site to give accurate information, he said "they will".
So IMHO, I have been in sales and marketing for over 20 years. These Vape companies an exception so far being Provari, don't seem to understand the old statement under promise, over deliver. That would create a positive customer experience. Maybe adding an asterisk next to begins shipping 8/24 should had added *in limited quantities. This would set an expectation that mine may not ship that date if I ordered later. But now I sit here with a bad taste in my mouth about this company and their casual attitude about falling short on the expectations they set. It is what it is, but if they have done this before and haven't learned from their mistakes, shame on them, creating a whole new lot of disappointed customers is not the way to sustain a successful business.
Oh and by the way?.....don't hit my credit card until it actually ships.
Rant over
Now the rant.
Nice that this information gets delivered by a customer instead of the company, right? Especially when their website still advertises "begins shipping 8/24", way to stockpile more orders with people expecting it to ship today, right? I made a mention they might want to change their site to give accurate information, he said "they will".
So IMHO, I have been in sales and marketing for over 20 years. These Vape companies an exception so far being Provari, don't seem to understand the old statement under promise, over deliver. That would create a positive customer experience. Maybe adding an asterisk next to begins shipping 8/24 should had added *in limited quantities. This would set an expectation that mine may not ship that date if I ordered later. But now I sit here with a bad taste in my mouth about this company and their casual attitude about falling short on the expectations they set. It is what it is, but if they have done this before and haven't learned from their mistakes, shame on them, creating a whole new lot of disappointed customers is not the way to sustain a successful business.
Oh and by the way?.....don't hit my credit card until it actually ships.
Rant over
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I'm with you on this one. I love all three of my vaporsharks, and I will probably get the VS DNA 200. But, learning from the last experience, I thought it best to wait it out for the "first wave" to hit so I don't get frustrated with shipping delays. And, would be good to start seeing a few online reviews for VS vs others just to know how everyone stacks up. I'll probably wait until mid-to-late Sept to order.
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