I've given up on my order with GLV, I'm tired of being frustrated and upset with GLV. At this point, I have come to the conclusion that it is not worth my time and effort anymore. Here is the back story as to why I feel this way.
At the end of April, I ordered a GLV-1, 5 volt, 510 thread. Got it in a very timely manner and used it for a couple of days and then it just quit on me. New batteries, new atty, and I got nothing. I emailed Jay and he explained that the pin had slipped down and send it back and he'd fix it.
Hour or so later, I found out that if I used an adapter on it, it worked. The adapter went down further than the addy and was able to make the connection. It was bitter sweet though, it was going to have to be sent back and I'd be without it still as the adapter was long and with that, the addy and the cart, this thing was long!
Well, not long after Jay made a post about some body kits that were available on his site. I went there and sure enough there were 910 and 801 GLV1 body kits available and I ordered another. Yep, I didn't want to be without my GLV so I ordered another and was excited because I'd have that one while my other was being fixed so I waited to get it before sending the other off. I ordered it on May 1st, it was order number 186. (Cost was $95 dollars)
After that, Jay had the unveiling on the GLV2 and I loved the mini and ordered that on May 10 along with some extras. Yeah, it was the 10th and I was kinda wondering why I hadn't got order #186 yet so I pm'd Jay here about it, he never responded to the pm. Two days later, I emailed him. On the 12th I got an email from GLV and it stated that order #186 was updated to processing and NOTHING more.
On the 31st, I emailed Jay again as I had heard nothing still. I explained that I couldn't understand why I hadn't gotten my order (#186) yet as it DID show in stock when I ordered it but since I hadn't gotten it yet and appeared that I wasn't going to, I asked if I could just change it to another GLV2 mini instead. Jay responded with "sure, no problem. I'll upgrade it at no extra charge." HUH? No extra charge? I was downgrading to a 3 volt mini that cost $90 and I paid $95 for the GLV1 5v. But I said nothing, it was only 5 bucks.
When the GLV2 was in and Jay announced that he'd be sending them out, starting at #180 I was finally going to get my order and I was happy, even posted on his subforum here about it.
Jay posted that tracking numbers were sent out to those whos order number fell between 180 and I think 195. Checked my email, and I got nothing! Inquired on the subforum about why I didn't get mine, and Jay responded with " you changed your order." DRATS! I had to wait until the second run.
I FINALLY got my order, # 197 (the GLV2 mini that I ordered on May 10th) and order #186 that I ordered on May 1st (the GLV1 but changed AFTER waiting on it for a month, and then waiting some more because I changed it) and guess what I got?!! I received a 5V GLV2 full size!!!!
Received both on the same day and emailed Jay letting him know that he'd sent the wrong item. After waiting for so long, and then having to wait some more because I changed (Jay posted that) and he STILL sent the wrong one. I told him I received the wrong item and I'd be sending it back. He emailed back with "sorry." No "I'm sending the right one out now," nope all I got was sorry.
I sent it back on the 28th of June, emailed Jay that it was on its way and he responded with he'd keep an eye out for it, nothing else! By this point I am BEYOND frustrated!!!! Emailed him back to see if MAYBE he'd sent my replacement out, and he had not. So I asked if he'd any colored ones left as mine was just a plain black to begin with. He said he had every color but purple and I asked if MAYBE I could get a pink one. He never responded to me.
I received confirmation that Jay received my package on the 1st of July and I've heard NOTHING from him so I emailed him AGAIN to make sure he'd gotten it and to inquired as to WHEN I'd finally get what I ordered or my money back ($95) I even posted AGAIN in his subforum as that was the only way I'd get a response from him. He replied in the thread when I questioned him there as to WHEN I'd get my order, his response was, "it was a pink mini right?"
I never replied to it, I just didn't have the heart to keep begging, pleading and yes, I even emailed him twice with not so nice emails after finally getting my order and it was wrong and when I received NO response after he received his product back from me.
So here sit, still no refund or right order, I have NOTHING but a wallet that is short $95. I guess I should have kept the wrong order and tried to sell it on the classifieds here, at least I could maybe gotten some of my money back that way.
Sorry for the long rant, thought it'd make me feel better but it doesn't. It stinks to not have my stuff or my money.
At the end of April, I ordered a GLV-1, 5 volt, 510 thread. Got it in a very timely manner and used it for a couple of days and then it just quit on me. New batteries, new atty, and I got nothing. I emailed Jay and he explained that the pin had slipped down and send it back and he'd fix it.
Hour or so later, I found out that if I used an adapter on it, it worked. The adapter went down further than the addy and was able to make the connection. It was bitter sweet though, it was going to have to be sent back and I'd be without it still as the adapter was long and with that, the addy and the cart, this thing was long!
Well, not long after Jay made a post about some body kits that were available on his site. I went there and sure enough there were 910 and 801 GLV1 body kits available and I ordered another. Yep, I didn't want to be without my GLV so I ordered another and was excited because I'd have that one while my other was being fixed so I waited to get it before sending the other off. I ordered it on May 1st, it was order number 186. (Cost was $95 dollars)
After that, Jay had the unveiling on the GLV2 and I loved the mini and ordered that on May 10 along with some extras. Yeah, it was the 10th and I was kinda wondering why I hadn't got order #186 yet so I pm'd Jay here about it, he never responded to the pm. Two days later, I emailed him. On the 12th I got an email from GLV and it stated that order #186 was updated to processing and NOTHING more.
On the 31st, I emailed Jay again as I had heard nothing still. I explained that I couldn't understand why I hadn't gotten my order (#186) yet as it DID show in stock when I ordered it but since I hadn't gotten it yet and appeared that I wasn't going to, I asked if I could just change it to another GLV2 mini instead. Jay responded with "sure, no problem. I'll upgrade it at no extra charge." HUH? No extra charge? I was downgrading to a 3 volt mini that cost $90 and I paid $95 for the GLV1 5v. But I said nothing, it was only 5 bucks.
When the GLV2 was in and Jay announced that he'd be sending them out, starting at #180 I was finally going to get my order and I was happy, even posted on his subforum here about it.
Jay posted that tracking numbers were sent out to those whos order number fell between 180 and I think 195. Checked my email, and I got nothing! Inquired on the subforum about why I didn't get mine, and Jay responded with " you changed your order." DRATS! I had to wait until the second run.
I FINALLY got my order, # 197 (the GLV2 mini that I ordered on May 10th) and order #186 that I ordered on May 1st (the GLV1 but changed AFTER waiting on it for a month, and then waiting some more because I changed it) and guess what I got?!! I received a 5V GLV2 full size!!!!
Received both on the same day and emailed Jay letting him know that he'd sent the wrong item. After waiting for so long, and then having to wait some more because I changed (Jay posted that) and he STILL sent the wrong one. I told him I received the wrong item and I'd be sending it back. He emailed back with "sorry." No "I'm sending the right one out now," nope all I got was sorry.
I sent it back on the 28th of June, emailed Jay that it was on its way and he responded with he'd keep an eye out for it, nothing else! By this point I am BEYOND frustrated!!!! Emailed him back to see if MAYBE he'd sent my replacement out, and he had not. So I asked if he'd any colored ones left as mine was just a plain black to begin with. He said he had every color but purple and I asked if MAYBE I could get a pink one. He never responded to me.
I received confirmation that Jay received my package on the 1st of July and I've heard NOTHING from him so I emailed him AGAIN to make sure he'd gotten it and to inquired as to WHEN I'd finally get what I ordered or my money back ($95) I even posted AGAIN in his subforum as that was the only way I'd get a response from him. He replied in the thread when I questioned him there as to WHEN I'd get my order, his response was, "it was a pink mini right?"
I never replied to it, I just didn't have the heart to keep begging, pleading and yes, I even emailed him twice with not so nice emails after finally getting my order and it was wrong and when I received NO response after he received his product back from me.
So here sit, still no refund or right order, I have NOTHING but a wallet that is short $95. I guess I should have kept the wrong order and tried to sell it on the classifieds here, at least I could maybe gotten some of my money back that way.
Sorry for the long rant, thought it'd make me feel better but it doesn't. It stinks to not have my stuff or my money.
but he has since apologized several times and has offered to make things right. That in itself, says a lot about a person.
