Company name
Viking Vapes
Date of your initial complaint to the supplier.28 November 2014
How did you contact the supplierWebsite ticket system
Ticket number (if you were issued one)-
General nature of complaintShipping
Briefly describe your problem or issueEarly on the morning of Monday, 11-25-2014, I ordered a Poldiac mod from Viking Vapes and got no order confirmation or nothing.
I gave it till Wednesday and when I tries to check the status on their website, I could not remember the password. I used the typical password reset that most websites have and nothing, no email, even though it said it had sent me one.
Sent an email to the address listed about this, received nothing.
Tried this a few more times and same result, tried calling, system standard voicemail...
So I gave them the benefit of the doubt and though, well it is Thanksgiving week, Maybe Monday it will be working.... Long story short, it finally worked today and when I checked the status, it hasn't been shipped yet, 11 days and not shipped?
I will not order from Viking Vapes again. I have ordered numerous things since this order and I have received them all... But 11 days later, and Viking Vapes hasn't even bothered to reply to my emails, not cool at all.
I gave it till Wednesday and when I tries to check the status on their website, I could not remember the password. I used the typical password reset that most websites have and nothing, no email, even though it said it had sent me one.
Sent an email to the address listed about this, received nothing.
Tried this a few more times and same result, tried calling, system standard voicemail...
So I gave them the benefit of the doubt and though, well it is Thanksgiving week, Maybe Monday it will be working.... Long story short, it finally worked today and when I checked the status, it hasn't been shipped yet, 11 days and not shipped?
I will not order from Viking Vapes again. I have ordered numerous things since this order and I have received them all... But 11 days later, and Viking Vapes hasn't even bothered to reply to my emails, not cool at all.
