VooPoo Drag X3 (USB issues)

[CrazyVapor]

I need help getting my voopoo drag X3 to connect to my PC. It's only two days old, but the software constantly says, 'Not Connected' and the computer won't recognize the USB device. The original cable broke, so I am using a 5V/2A Type-C gaming mouse cable. It charges the mod fine but won't data-sync. Any ideas on how to get it to connect?

 

[Storm52]

Since the computer doesn't recognize the connection, I think it's the cable not being compatible with your drag.