VX2 USB Charger and Battery Problems

[Geofresh]

So I've run into my first few problems as a VX2 owner! (thank god they are small nuisances)

Firstly, my USB charger. This charger does not seem to work at all when plugged into my computer, while it works fine as a car charger. Is it possible the USB port is not delivering enough power? The LED comes on and the battery indicates that it has begun charging (Quick blinks from battery LED) but it does not seem to charge at all.

And second, one of my batteries does not seem to want to activate my atomizer at all. It lights up when I take a draw on it and seems like it should operate, but it is not causing the atomizer to click on. Anyone else had this problem?

 

[shawnp1]

sounds like a bad battery. if it is less then 14 days from the date of the order shoot me an email with your order number and we willl get it replaced for u. almost forgot if u want a new usb charger ill send u a new one also

 

[Geofresh]

Just shot you an e-mail Shawn, as always you have provided me with absolutely top notch customer service. Thank you again!

 

[Meltbanana]

I have the same problem with one of my batts. The led comes on but the atty doesn't, like it's just not making a connection. I've tried cleaning the connections and screwing it in/out while the led is on, but nothing happens.

 

[Geofresh]

I think what may have happened with mine is maybe I screwed the battery into the charger a little too snugly and pushed the part that makes the electrical connection with the atomizer forward.

 

[dpixel8]

I think what may have happened with mine is maybe I screwed the battery into the charger a little too snugly and pushed the part that makes the electrical connection with the atomizer forward.

good possibility. I've noticed that using the chargers, it's hard to tell when to stop screwing it in. I've gone to putting it in just until the lights blink, which happens to be not very far into the charger at all. YMMV

 

[DoubleTrouble]

We've had this problem too, and can't decide if it's a finicky battery or the charger. A number of people tell us to charge the battery 8 hours. But Shawn points out that when the LED on the charger goes from red to green, the battery's charged.

One battery, after a day's usage, turns the LED red as soon as it's screwed into the charger. The other battery, even when we KNOW there's low charge, keeps the LED green. And sitting over time does nothing.

I think the green LED means the charger has stopped charging. So without the red LED, there's nothing and no charging.

What we tried was to put on an atomizer, puff a couple of times until the battery light blinks several times, indicating a low charge. Then, right away putting it into the charger.

I'm wondering if either the battery has its own sensor, or the charger has a sensor that's being fooled? If there's even a minimal charge in the battery, does the charger "sense" that it's charged when it's not?

If that's the case, then it's a technology problem. The lithium-ion batteries ought to take a charge to capacity regardless of their being full, partially discharged, or empty...right?

 

[shawnp1]

they should but u might have a defective battery as long as the charger is charging the other battery i would have to say u have a defective battery. shoot me an email