If the item is in stock he has a guarantee
AltSmoke | Personal Vaporizer | Customer Service
Shipping & Delivery
When you make a purchase from AltSmoke, you can have the comfort of knowing that 99% of the time it will ship the next day. Sometimes there is a hiccup that is out of our control and orders are delayed from shipping, because of our shipment success, we offer a 100% Money Back Guarantee if your order is not shipped within 72 Business Hours! Obviously certain circumstances are warranted and this isn't available for Preorders of any kind

So if you purchase an item that says PREORDER, please understand that this will not apply.Please Note: All Orders are shipped from Ohio and sent Priority Mail, which typically arrive to your door step within 2-3 Business Days. Also, please note that issues that are out of our control that delay the product from being shipped (I.E. Payment Gateways, Checks Clearing, Money Orders waiting to be received, etc.) does not contribute to the 3 days.