Was I out of line?

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brock957

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I'm finding that most of the people at these shops know less than I do. I'm a newbee but have learner a lot from all the great members on this forum. I've just had 2 stores sell me the wrong batteries for my vamo. I told them what it was for. Oh well I'll just deal on line from now on.
And you weren't out of line.
 

Hippieangst

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I looked at the site, and the volume is listed just below in the product description. I've seen a couple other vendors list the weight of products because they have a weight limit for their shipping options. First class shipping cuts off at 13 ounces; over this, the package jumps up to the more expensive price class of priority without the if it fits it ships flat rate option (learned this by trial and error from selling lots of stuff on eBay and Amazon).

Folks are dead on here, and I'm jumping on: we can and should ask what's in the juices. We're vaporizing this stuff into our lungs. We vape because we're trying to be safer. There's some toxic stuff out there. I would say to stay clear of their juice and use that B&M to just get some gear when needed.

Happy vaping!
 
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Rocketpunk

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I'm finding that most of the people at these shops know less than I do. I'm a newbee but have learner a lot from all the great members on this forum. I've just had 2 stores sell me the wrong batteries for my vamo. I told them what it was for. Oh well I'll just deal on line from now on.
And you weren't out of line.

Vaping pings a lot of different things in different people. I am still technically a noob, but I consider myself somewhat knowledgeable on most aspects, outside of RBA's. But I encounter a few MODders or DIY people who ask me questions that fly right over my head. But in that situation, I immediately admit ignorance and defer to someone who knows more about those things than me.
 

div

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no you weren't out of line. Been to one B&M by my job, and yeah tasted a few liquids, liked some, till I was told anything more than 12mg strength was a waste and not good for you as the body can't handle more than that....excuse me? They had other customers, so okay too busy for questions, haven't gone back either. Since then, 3 shops opened close to my home. One I regularly go to now, they are helping me with my rba's (which I didn't buy there) and making coils, no charge. They know what they are talking about and always answer my questions.
 

Lessifer

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You weren't out of line, and yeah the juice description does list the volume as 12ml. After looking at their site and the juices I'd hazard a guess that they're just resellers of that juice and it's possible the guy has no idea what flavorings are used. He was still wrong in how he handled your call.
 

DirewolfUSMC

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Well, I went onto their site and looked at the e-liquid section...not impressed with it. Showing me colorful bottles of brightly dyed juices might work if I was 8 years old, but not at 43. Second thing I don't like is their dropdown only menu for selecting a juice. There's no added description or detail to the juice - just here, pick a flavor. I really dislike that they state "12ML of juice is equivalent to a carton of smokes"...really? So, since I vape about oh, 6-8 ML a day I guess I'm up to about 6 or 7 packs a day. They don't even bother to take the amount of nicotine in the juice into consideration I guess. Last, no choice of PG/VG ratios - 30/70 only (even though they list the VG first and call it 70/30).

This place kinda reminds me of an inner city used car lot. No description of the vehicle, Earl Scheib paint job, not sure if the mileage has been rolled back on it...just kinda sketchy at first glance. :glare:

Again, sooooo glad GeJ is in my back yard! :toast:
 

aikanae1

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no you weren't out of line. Been to one B&M by my job, and yeah tasted a few liquids, liked some, till I was told anything more than 12mg strength was a waste and not good for you as the body can't handle more than that....excuse me? They had other customers, so okay too busy for questions, haven't gone back either. Since then, 3 shops opened close to my home. One I regularly go to now, they are helping me with my rba's (which I didn't buy there) and making coils, no charge. They know what they are talking about and always answer my questions.

This industry is beginning to attract a lot of people that I'm afraid are the "get rich quick" types. I guess that's growing pains however the amount of buying that does go on even in these economic times, I'm not going to have sympathy for a vendor who says they can't make money and then blames 'unfair competition' from online sales - which is what I'm starting to hear. There's a far better chance they are running a crappy store IMO.
 

Robino1

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Ok I feel a little better about it now. I felt like I had done something taboo or unacceptable by asking him. I understand the man is trying to make an income so I would never insist that someone give me their proprietary recipe. I would consider that a little unreasonable. It would also be nice to hear from some other vendors on this, I'd be interested in knowing how they feel about it

Vendors are not allowed to post outside the vendor forum section. If you want answers from them, go to their threads in the vendor sections.

The place you are describing, sounds like a quick start up, let's get into this rapidly developing vape business. They obviously are not vapers or they would know 12ml does not in any way equal a carton of cigs! Their ignorance is showing....
 

Uncle Willie

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Your thread makes a great case for regulation and required disclosure of ingredients ..

If a business uses a proprietary closely held method or mix, then it is not unreasonable to run into reluctance when being quizzed about these kind of things ..

Most likely, however, the vendor imports the liquid and knows not much more, if any, than the folks that buy it ..

The e-cig business is still fairly easy to start up and relatively inexpensive as compared to other businesses .. someone with a high limit credit card could easily do a start up these days and they do .. this is an invitation for lack of knowledge and greed ..
 

funkyZero

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Thanks for all the replies. My primary intention wasn't to just bash the vendor, I really did kind of end the call with my tail between my legs thinking I crossed a line of some sort. But after seeing they weren't a listed vendors on this site, I thought it appropriate to mention their actual name so everyone else would know about my experience. After all, that is what this forum is all about. Vaping is a huge pain in the .... and it's expensive, time consuming... the last thing we want is to have to deal with vendor issues. I think that is why people who frequent this forum and read a lot have mostly great experiences with the vendors. I also credit this forum in a large part for the huge list of reputable vendors who are now operating in the US with a focus on quality products and personalized service. I mean just look at the guy building and selling 357 atomizers for example. 20 bucks for a measly atomizer? But imagine the time and hassles he endures for that 20 bucks, and he rebuilds them for free (minus postage), sometimes even if YOU broke it. This guy isn't getting rich, he knows what we need and understands the frustrations. That is the sort of vendor we all seek, and we don't mind paying for it because I think most of us truly do put a high value on service.
When I ask someone what brand of flavoring they use AND explain to them WHY I am asking, they should already understand that I am trying to avoid spending hundreds of dollars on liquids that I dislike and the shipping costs to get them to my home. After all, if I don't get any value from the vendor, I may as well take my chances and order the crap from China myself at 1/10 the cost. And who would want a rookie to have this be their first experience, someone who is taking the initiative and wanting to take the first steps towards a smoking alternative? I mean, 1/2 hour drive to get there, taste all the flavors he as for "free", hate them all, then drive back home another 1/2 hour. will I be amused at that point? Or, will I have wished he would have answered the simple question on the phone?

I really hope the guy stumbles across this post at some point. I don't want anyone's recipe, I want them to make money. I need for them to stay in business, I need for them to be there and supply me with the goods and services I am looking for. I'd much rather buy flavored juice if I could just find a few that I really like, but this experience has driven me to start ordering supplies for DYI operations, something I don't really have time to do, but I believe it is my only logical choice. I need a good juice now, I can't wait for months of trial and error mail-order failures. I'm on a roll and I don't want to ruin it again and go back to smoking. I hope I can figure it out because the half-dozen friends I have who are vaping could also benefit from a low-cost supply of predictable tasting liquid.

Oh, and as a side note: I do realize the description on his site says 12ml. But it also says 39grams. That is why I was asking. 39 grams is closer to 39ml of liquid. It's a 1+1=3 scenario, that's why I was asking him because the bottles did look really small.
 

hottierockstar

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Ok I feel a little better about it now. I felt like I had done something taboo or unacceptable by asking him. I understand the man is trying to make an income so I would never insist that someone give me their proprietary recipe. I would consider that a little unreasonable. It would also be nice to hear from some other vendors on this, I'd be interested in knowing how they feel about it
I had a similar situation when i first started vaping. there is a "smoke shop" that sells cigarettes (primarily) but also has hookah supplies and at the time, the largest inventory of gear locally so i had to at least check it out
i asked what the ingredients were of the "house e-liquid" (which is all they offer) and the owner was downright offended "you can't ask me that!!!"
I tried to explain that i wasn't asking for the recipe or any proprietary information, i just wanted to know what i would be putting in my body. he said "i've been doing this my whole life and that is rude of you to ask!"
I guess in his world making hookah flavorings is the same thing as e-liquid....
I haven't been back or referred anyone to his shop.....(and i am a HUGE on referrals to good businesses)

you didn't do anything improper
any business should be happy to provide information that will make shopping with them a more comfortable and safe experience
(trying not to comment on the crazy math going on with that vendor LOL)
 

funkyZero

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I had a similar situation when i first started vaping. there is a "smoke shop" that sells cigarettes (primarily) but also has hookah supplies and at the time, the largest inventory of gear locally so i had to at least check it out
i asked what the ingredients were of the "house e-liquid" (which is all they offer) and the owner was downright offended "you can't ask me that!!!"
I tried to explain that i wasn't asking for the recipe or any proprietary information, i just wanted to know what i would be putting in my body. he said "i've been doing this my whole life and that is rude of you to ask!"
I guess in his world making hookah flavorings is the same thing as e-liquid....
I haven't been back or referred anyone to his shop.....(and i am a HUGE on referrals to good businesses)

you didn't do anything improper
any business should be happy to provide information that will make shopping with them a more comfortable and safe experience
(trying not to comment on the crazy math going on with that vendor LOL)

It's funny you mention that...
Like 4-5 years ago when I was just starting vaping the first time, I was getting frustrated with the whole mail-order way of getting everything and the delays. I was also still smoking so I went to the regular smoke shop where I got my tobacco and tubes (I also make my own cigs) and other supplies, I had been going there for years. At one point I asked him if he would consider stocking supplies for Janty so I could have quicker access to supplies and he could have a new product to sell. He got seriously offended and really nasty with me. He was like "why would I do something so stupid, it would take away from tobacco sales"... the foolishness went on and on. The whole time I am thinking, here he is, yelling at a customer who has spent THOUSANDS of dollars in his store over many years and on top of it, instead of losing customers when they quit tobacco, he could keep them with vaping supplies.
At any rate, that was around 4 years ago. I walked out without buying what I needed and I never went back. I mail order all of my tobacco and everything now. I just couldn't believe the backwards thinking... hell, If I could sell something and make a profit, it would be on my shelf faster than the blink of an eye.

Hopefully my new attempt at vaping will take hold though and those days will be coming to an end soon. Unfortunately, I just stocked up on 20 pounds of tobacco and packed it up for storage in the cellar. I guess it'll be fun burning it on a bonfire one day if I can actually quit.
 

Erised

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Well according to his "About Us" page his liquids are USA made. Which could mean he's getting them from a good US site ... or could mean his cousin is making them in his garage.
I'm really curious if the liquids are actually colored the way they appear on his site?

You've got another vote for no, you were not out of line.

I ran into something similar with a new local B&M ... I went in to check out the store and sample their liquids, and the owner told me that they were USA made. Stupidly I assumed they came from one of the more popular companies we are all familiar with (I later found out she is making the stuff in her house). The couple samples I tried really tasted "off", and so I asked the owner the PG/VG ratio. The owner proudly told me that the liquids she carries contain no PG or VG (I was like HUH?), and so of course I asked her just what it was I was standing there sampling, and she refused to tell me, and just kept stating "it's all natural." Well excuse me but saying something is "natural" just doesn't cut it --oil is natural too but I don't want to vape it! I set the sample down, walked out, and I won't be going back.
 
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