Website will not let me login to my account!!

[Nibiru2012]

I have tried numerous times over the past two days to login to my GoodEJuice account and it won't let me.
I have purchased quite a few times from them and now their friggin' website is all wonky.

I used to take 3 or 4 times to login and now I can't no matter what I try! Even tried changing my password request and that wouldn't work either.

I guess I'll have to start giving Ahlusion all my business now if Eric or whomever doesn't get this crap fixed!

 

[nick78]

Try clearing your cookies on your browser. Sometimes this helps. Otherwise, give me a call Monday or PM me your phone number and I can call you Monday. Im sure we can figure out whats going on. Sorry for any inconvenience this has caused you.

 

[Nibiru2012]

Still cannot login regardless of what I do.

Your website is really messed up. It NEEDS TO BE FIXED ASAP!

It's rather hard to sell your products when your website won't even recognize a good steady customer.

 

[nick78]

Jeff,
Im really not sure what is happening. We haven't had anyone contact us regarding a problem like your having. Please call us at 815-828-5171. Best we can do on our end is reset up the account, but like I said, this is the first Im hearing of a problem like this. Thanks

 

[Nibiru2012]

I have tried logging in using new passwords sent to me via email. Those don't work!
I have tried calling in to your store number and no one answers the phone???

What is going on here? I really like several of your products but if I am unable to log-in or reach you via phone how can we connect here?

______________________________________________________________________________

Update:
I finally got through via phone and talked to Adrienne. She is very helpful and we got the order placed. Her IT guy was there and even he stated that he didn't know what was causing the issues. They also suggested that IF necessary I'll have to make a new account with a different email address and then they'll combine the accounts. Apparently this has happened a few times in the past.

Regardless... thank you for helping me via phone and getting my order shipped out today.

Adrienne rocks! Give her a raise!

Sincerely Grateful - Nibiru2012

 

[nick78]

Thanks Jeff. Im glad everything worked out Adrianna is an excellent employee, but she will get NO raise LOL just kidding Adrianna