When A Vendor Truly Goes Above And Beyond!

[Mitch65]

Hi guys,

I have been ordering from sure vapes now for over a year. There shipping and prices are great but I have to share this story with you.


They are running a 8% off sale for the holidays and I ordered last night but could not figure out how to get the discount. They emailed me this morning and told me they would put the $1.51 back on my card. I said please just keep it as it seemed silly to refund such a small amount.

They responded back and gave me a $10 gift card and said Happy Holidays! I have been a loyal customer of several vendors and never once have I gotten anything like this. Most vendors never even say "thanks for placing orders all year long". I have never had a vendor go to such an extend to make the customer happy.

I had to share this story bc it just made my whole day!

SureVapes has just earned a customer for LIFE and I'm proud to support them. Great group of people and I am honored to do business with them.

 

[Truetopath]

Thanks for sharing! I'll have to check them out.

 

[toddrhodes]

Great to hear and glad you experienced that. I love vendors who take care of customers!

 

[Caridwen]

Really great to hear!

 

[Oxtail]

Surevapes is where I order my cartos from. And as a juice junkie, I go through a LOT of cartos. I stumbled on their site because they had good prices on the new Boge and Smok pyrex carto tanks. I saw they had pretty good prices on multi-box sets of regular cartos as well so I ordered some. Put in a few more orders of multi-box cartos as all the juice I ordered started arriving. Prices are good and I always get my goods in a pretty timely fashion.

 

[ShariR]

I love hearing positive stories about good vendors. It seems we tend to only hear about the bad. I will have to go check out Sure Vapes for myself.

 

[mare ze dotes]

Oh, I love when that happens!

 

[Myrany]

I love sure vapes! REally Great people. I used to order from them all the time but for some reason their credit card processing doesn't like my new card and I haven't been able to use them.

 

[MudOnTheTires]

Time to put SureVapes on my future shopping list! It's rare to see companies go the extra mile anymore and I would rather shop at one that did. Not that I'm hoping to get something from them, I'm just one of the people that like to give my business to those that deserve it. In some cases, I'll shop at a store that has higher prices because I know they appreciate their customers.

 

[Jenn Perry]

I have an awesome story from today as well. I got a protank 2 last week. I have MS so I tend to drop things regularly well I wasn't paying attention and poof out my hands it went. it wouldn't seal right after the fall so yesterday I took it back and they replaced it. Well that tank was leaking so I took it back today they fiddled with it for a half an hour tried another new one it leaked as well. then he said to hell with this and just put on a protank 3...No leaking didn't charge me and gave me a package for coils and all the tips from the other packages as well. AND free juice because I lost so much. OMG this B/M store is totally amazing and I will be returning!!!

 

[Tbev]

I never world have been to sure vapes if I hadn't heard your story.

Sent from my Transformer TF101 using Tapatalk

 

[Brennan4x4]

Because of your story I just purchased a Panasonic NCR18650B battery from Sure Vapes and it was the lowest price I've seen so far. I left a comment telling them about your thread.

Thanks for showing me a good vendor

 

[Myrany]

Another thing they often have good deals on is multi box packs of cartos for carto tanks. This is where I get my F16 carts.

 

[mare ze dotes]

Mitch, where did you get that sandwich? Now that is a vender I im interested in right now.

 

[babyk1352012]

Surevapes is awesome, they always go above and beyond. They always call me by name when I call there too, makes me feel like an actual human lol rather than just another customer. As far as customer service I truly haven't found anyone better than surevapes.

 

[goober]

when you're in need of some good ole fashioned boge cartos....SUREVAPES IS THE PLACE TO GO!

 

[Mitch65]

I can personally guarentee if you shop there you will receive great customer service. Order after order they are just outstanding! I told them today in an email i will be a lifetime customer and i honestly mean that! Everyone Check them out!!!

 

[samcm010]

Not hijacking post but Nicoticket is another vendor that for me has gone above and beyond. Thank you for your thread I will most certainly check them out and give Sure Vapes any business I can.

 

[Mitch65]

Mitch, where did you get that sandwich? Now that is a vender I im interested in right now.

That Vendor would be the Mcdonalds Big Mac special!!!!

 

[Brennan4x4]

wow I ordered yesterday and I just got the email with my tracking number already! outstanding