why don't U.S. suppliers ship ASAP...

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vaporize me

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Apr 3, 2009
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West Chester, PA USA
I'm a bit ...... off at the moment...

I had ordered my EVO...from a U.S. supplier prior to reading their bad business practices, almost a week ago.

I had also ordered some Lorann flavorings, JC sample pack and TW 36mg flavorless e-juice. I had already received my flavorings and my sample pack. TW is on its way.

I have corresponded with the supplier about my EVO on several occasions and they keep telling me that it will be shipped later this week or the beginning of next week.

What is the hold up with my EVO??? Is this a common practice?

In actuality, I have read worse stories about delivery times. I just wanted to vent.

Really tired of these analogs after 30+ years and I want to start vaping.
 

Sun Vaporer

Moved On
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Jan 2, 2009
10,146
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Some places sell things that they don't have yet. Your supplier's shipment is probably late, it happens quite often. Customs is usually where everything sits for about a week, ahh good times.

Ikenmoke--you are all to correct my friend!!! Suppilers really should not take orders for somethink that they do not have in stock and ready to go. Most Suppliers that i know do not do this, but as reported here, I guess some do---Sun
 

D_Struct

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Feb 9, 2009
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Lufkin, TX
it's because they're too busy counting their money and doing this:
SuperStock_1320R-192138.jpg


you make it sound like the vast majority of them are just goofing off and not sending out stock right away on purpose.

i doubt that's the case. your situation might be different, but that's why that supplier was getting ripped here. if the supplier is who i think it is, then the reviews they've received here seem to be the norm.

most of the great suppliers are getting bombarded by orders and constant communication with clients, whether they be prospective or current. they can't do it all, yet they're expected to.
 
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D_Struct

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Feb 9, 2009
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Lufkin, TX
You keep speaking about them like they're all the same company.

You made the choice to buy from a particular business, for whatever reason, but just because your circumstance didn't work out the way you wanted it to doesn't mean you get to start indicting everyone. Hold your horses (if you have any).

I agree, companies that sell w/o stock are weak, if they don't make it clear, but I've rarely heard of that happening with many of the reputable sources here.
 
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vaporize me

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Apr 3, 2009
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West Chester, PA USA
D_struct, you are correct from which whom I am speaking about. I didn't mean to start this thread as a blanketed statement about all U.S. suppliers. That I apologize for. It just so happened that I ordered from them before realizing the negative posts that were written about them. I was anxious to start my vaping experience..saw a couple of vids about the EVO..and jumped when I saw a U.S. supplier. Well, I'm just going to keep my fingers crossed. Once again..no harm intended to the reputable ones.
 
That being the case.. Why don't U.S. suppliers state it as so? Can I start a business, take everybody's money and then look for the supplies? Doesn't seem right. Out of stock is out of stock..pre-order is pre-order.. Just say so.

You can, but it isn't right, or worth it in the long run.

That being the case.. Why don't U.S. suppliers state it as so? Can I start a business, take everybody's money and then look for the supplies? Doesn't seem right. Out of stock is out of stock..pre-order is pre-order.. Just say so.

Absolutely correct.
 
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ingenieur

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Mar 20, 2009
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Since there's discernable risk of losing inbound orders at Customs, suppliers shouldn't offer pre-orders or sell future stock. Since there's no transparency into their operations, it's possible for a supplier to delay shipping a completed order to a customer after falling short on inventory, & in expectation of stock that runs the risk of Customs delay, if not rejection. Customers should be given every opportunity to order elsewhere without having to first file a formal refund request with the slow supplier. Obviously most of these suppliers are running small home businesses, but inventory management & policies are pretty simple, even with the Customs & general transportation risks.

Of course, all of this might be irrelevant if Customs ratchets up the confiscations after an FDA declaration. *shudder*
 
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Deacon240

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Mar 30, 2009
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Ikenmoke--you are all to correct my friend!!! Suppilers really should not take orders for somethink that they do not have in stock and ready to go. Most Suppliers that i know do not do this, but as reported here, I guess some do---Sun
A lot of web businesses keep a very minimal stock in to make sure they dont get stuck with items that dont sell.... Pretty common practice, lots of places have it shipped directly from their supplier to you even.
 

Kendra

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Mar 21, 2009
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Nashville
Well, let me rave about Vaporguys, then. I have no idea where they are, but I ordered some stuff on the weekend and it was here on Tuesday. So, they ship fast, the order was correct, and I would buy from them again. Their prices may have been a little higher than I was hoping to pay, but considering some of the horror stories I've heard (and my own), I don't mind.
 

Elendil

Assclown Exterminator
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Mar 28, 2009
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Amen.

D_Struct, pls check my post about those quit meter sigs. Yours goes to a non ECF supporting supplier (38,000 other users have also been hijacked).

Will you get off it already! Your posting this in every thread is more annoying than the spam you say we will get by using this banner. Your repeatitive posts are bordering on spam.:evil:

I am a lonely person and my intention is to get as much spam as possible so my life will seem busy and full.
 

Hangar

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Mar 27, 2009
241
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Since there's discernable risk of losing inbound orders at Customs, suppliers shouldn't offer pre-orders or sell future stock. Since there's no transparency into their operations, it's possible for a supplier to delay shipping a completed order to a customer after falling short on inventory, & in expectation of stock that runs the risk of Customs delay, if not rejection. Customers should be given every opportunity to order elsewhere without having to first file a formal refund request with the slow supplier. Obviously most of these suppliers are running small home businesses, but inventory management & policies are pretty simple, even with the Customs & general transportation risks.

Of course, all of this might be irrelevant if Customs ratchets up the confiscations after an FDA declaration. *shudder*

IMO any supplier who charges a customers credit card for a product not yet in stock and ready to ship within 24 hours should be horse whipped. It is an obvious sign of blatant disregard, disrespect and might technically even be against certain local state and/or federal trade laws to do so without acknowledgment. It is always regular practice in the retail industry to NOT charge the customer's order until it is readily available for shipping. You should never have to be refunded (because you never should have been charged) for a purchase that was out of stock if you are dealing with a properly managed and reputable company...at least not in the U.S....and if you ARE charged you should raise bloody hell and report them.
 

ingenieur

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ECF Veteran
Mar 20, 2009
75
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It is always regular practice in the retail industry to NOT charge the customer's order until it is readily available for shipping. You should never have to be refunded (because you never should have been charged) for a purchase that was out of stock if you are dealing with a properly managed and reputable company...at least not in the U.S....and if you ARE charged you should raise bloody hell and report them.

The problem here is that supplier operations are opaque, & they can supply any excuse they desire, when explaining slow shipping. There's really nothing to report unless the supplier refuses to give you a refund.

The "pre-sale" thing's a little different. You can argue that it's just a cash grab before placing a supply order, but historically, pre-sales imply some added benefit to the customer. In our case, the VaporNine pre-sale came with a reduced price, maybe $10? Of course, pricing may be completely arbitrary.
 
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