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PurKat

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Sep 15, 2009
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Well I'm feeling antsy and since I'm just a old lady, I DO have a problem with this post. The OP has on numerous occasions made 'pity me' posts, but what gets me is your 'user name'. I don't even consider myself a practising Christian, but anybody that names themselves 'Above God' to me is very insulting to a lot of people that do take Christianity seriously.
'God' forbid I slam Allah or Buddha on this forum.
Yeah I know it's a free Country, so I can say what I want too!
And yes i know you are free to use your name too.
Sorry for the rant but I had to vent.
And to the OP, I hope you grow up soon, it's not all about 'YOU' in the real world.
The Goddess is watching ;)


This is my first time to this forum, and I just had to say AMEN!
You go girl! :)
 

Above God

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Mar 5, 2010
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Not even going to warrant that with a response.

Sorry that a response in 5 minutes doesn't happen.

I do my best.

:(

Come on Born. Take the Evelyn Wood speed reading course......or.....take the Evelyn Wood 'Mind Reading' course. That way you can handle the op's complaint without him/her even bothering to type.....let's get with it....btw.....great job. :toast:

jd.....I'm concerned about your health....everyone knows you need to add a few crisp celery sticks to balance out that meal.

Happy Vaping...and snacking,

Night

With the advent of email, suddenly everyone is expected to be working around the clock, 365 days a year. Instantaneous responses to emails are demanded, even if the original complaining email was not sent until late in the evening.

Most people I know work 8-5, Monday-Friday. They are not on call 24 hours a day, 7 days a week. When they go home in the afternoon, they are done til morning, and if it is Friday afternoon, not til Monday morning.

My understanding is that the staff at V4L work normal business hours and then go home to their families. They get to have their dinner at home, and might even take in a movie if they are so inclined. Some of them even sleep during the night. They even are known to go on vacation sometimes.

Why are there expectations that a customer service rep is going to be online around the clock to handle issues? Even if there MIGHT be a CSR up and answering emails at 3 o'clock in the morning, the United States Postal Service is not open and running, so any hoped for replacement product cannot be shipped until regular business hours.

A little restraint and patience is all it takes to get a timely, positive and helpful email response from any customer service rep.

There is no need to email customer service about an issue and then to immediately make a post here on the forum about the same issue without waiting for a response from customer service.

Sending an email to customer service and then making a post here "just making it known" sounds like there might be deeper issues at work here, and I seriously don't think that anyone at V4L is qualified to handle those issues.

Prime example of people taking stuff out of context.

Born simply stated that emialing wouldnt get anybody far and email was the way to go.

all i was showing was that making a post DID get me somewhere as half how you have stated it doesnt/wouldnt.


I realize I was a bit out of line earlier in posting, and I want to apologize. I know it's not my place to get angry about threads like this, but I'm sick of coming to the forums to read about advice and success stories, and getting bogged down with all the whining posts. I know I can't change the way things are, and there will always be whiners in every place that allows communication.

I guess I'm just getting older and more cranky every day. Yesterday I got ...... off because I found it incredibly rude that there was a group of young teenagers in the row behind me and the wife at the theater, and they just kept talking and kicking our seats throughout the whole movie. I turned around at the end of the movie and before I even got a chance to get a whole sentence out, the kids ran out when they saw the look in my eyes. My wife told me to just let it go, but I paid money for a good movie experience, and rude kids ruined it for me.

Ironman II is definitely worth watching though.

you apologize yet still throw out insults.
 

Darrigaaz

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Dec 11, 2009
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Whiners is an observation. It really should only be taken as an insult if somebody wasn't whining. If said person WAS whining, then it would be an accurate classification.

This thread is prime example of being spoiled. Because of V4L's awesome customer service and responsiveness, more and more people are thinking that around the clock responses are required.

Reminds me of a story I heard from my mother when I was younger... A farmer was out in his field one day and noticed a gopher hole. The farmer figured the gopher had a right to live, and instead of exterminating the rodent, started to drop an apple and a cookie down the gopher hole every day. This went on for a month or so. The farmer ran out of cookies one day, and dropped just the apple into the gopher hole. Next thing you know, the gopher sticks his head out of the hole and says, "Where's my cookie?!" Later that day, the exterminator was making a house call.

Nobody appreciates a spoiled brat, no matter the circumstance.
 
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Above God

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Mar 5, 2010
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Whiners is an observation. It really should only be taken as an insult if somebody wasn't whining. If said person WAS whining, then it would be an accurate classification.

This thread is prime example of being spoiled. Because of V4L's awesome customer service and responsiveness, more and more people are thinking that around the clock responses are required.

Reminds me of a story I heard from my mother when I was younger... A farmer was out in his field one day and noticed a gopher hole. The farmer figured the gopher had a right to live, and instead of exterminating the rodent, started to drop an apple and a cookie down the gopher hole every day. This went on for a month or so. The farmer ran out of cookies one day, and dropped just the apple into the gopher hole. Next thing you know, the gopher sticks his head out of the hole and says, "Where's my cookie?!" Later that day, the exterminator was making a house call.

Nobody appreciates a spoiled brat, no matter the circumstance.

Evading forum censor to use offensive language.
 
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Adrenalynn

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Dec 5, 2009
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