It is not purely a question of what is possible, there are many more factors than that. Aroma is not a research lab for hire, nor are we able to customize our operation for individual cases. Jerry has patiently spent a lot of time with you trying to help. Again; at this stage, we are unable to help you with your individual request. If that changes in the future, I will contact you.
Um !!!!!!!! NOT SO when Jerry reached out I was 70-80% loosing it by quilting smoking ... Yes I appreciate he made the effort to do so...
However when I finally revived the FIRST batch of WTA's I wrote called posted called Pmed . Yes 20-50 times . 2-3 replies during the crash.... but never a follow up......Wrote called both personal phone and Company Business phone .. at that point I was in e mail contact (ONE OR TWO TIMES) but NEVER had a follow up.. I know he was going though rough stuff However I was left to sort out MAJOR ISSES which I had NO IDEA what was happening . All this while having MAJOR REACTIONS to ANY/ ALL PG base liquids .. So each time I tried to sort out my issues w/out contact I then proceeded to order product 3 more times .
Bottom line Till this day I was not given the courtesy call follow up... or explanation as to what could have happened..or a possible solution . . all the while .
First request for help
Hey Kenny,
This is Jerry the owner of Aroma. I left a few messages the last couple of days. Yesterday it was on your voice mail I believe, and the day before with a woman who answered the phone. I will set you up with
.
snip......
Tell me what you want to try and we will put a order together for you.
-
Note :
During the time I lost it called him directly about 50 times, PM/ emailed and kept it off of the forums .. Not once with out an courtesy reply . Ordered the Red tail line ONLY Non PG base liquid
2nd request for help
. To whom it may concern,.I have ordered your product in the past. and. would like to order again.. First i am interested in finding out the % of VG PG base used in each. product line that you sell. both. Aroma and. Red tail . i am interesting in placing an order but would like to get flavoring. with 0mg. Nicotine however still with. the WTA added
.that way i can cut down. the juice. and still have WTA in it
.is this possible to get some info. because i would like to place an order . However i have tried to call a few times with no response. or call back .. left a few messages too . I i am writing this email. to at least see if i can get some costumer service and a reply back
3rd request for help
.Jerry can use your hep need to re order. Juice in. Prob ALL. VG base and throw all the other juices out..at this point. I and need to rule out and sensitivity ... Please man get in touch with me
NO FOLOW UP TILL 2-3 WEEKS LATER
last requests to sort this out
I am in the process AGAIN of ruling out any intolerance I suspect that PG bases are the issues...However I WILL NOT KNOW till I rule out my clearo,s and carto's wicks or what ever the blank ity BLANK %%#$#@#@!!! is causing me so much turmoil. I filled NEW ones with VG only and will go from there . However I have to get my head back rid ALL MY juices and go from there...This has a nightmare because during the entire 3 week of withdrawals I had wrong juice wrong , most likely wrong base and was STARVING MY SELF of getting ANYTHING.. Jerry thats why i went ballistic. on top of all the other stuff.
sorry bro...
PLEASE CALL WRITE BACK OR SOMETHING
Kenny,
I just tried again and spoke with your wife Kim. Told her that you should call me when you get home.
So do you think you have a sensitivity to VG or PG?
What are the symptoms?
DON"T THROW ANYTHING AWAY....worse case you "pay it forward" to someone else or even sell them on the classified section.
Call me
Jerry
DIDN'T hear back for week or two.... At that point is when I finial ruled out PG being the culprit but it was too late .. cuz I posted what had happened to me on the forums.. many flue symptoms lasting for 4-5 while my head being clogged . And that was the last I heard from him friend . It was an email that said chill ill get back to you..
I want to help you, and hope you can understand that I have "personal" stuff to handle as well and its hard to answer calls 24.7. I just need you to try get thru this hurdle and be positive.
Positive reviews and spreading the info helps everyone. However misinformation only puts us two steps back.
Hang in there bro,
Jerry
Yup Last correspondence and NOT EVEN and courtesy reply thereafter . .. .meanwhile I keep ordering his product. And things confidential . Btw I do want to mention that same day I posted ,i did go and edit all my posts regarding AF as prop-aline glycol . Yup and in all the meaning the reactions I did not bad mouth Anyone any procuts nor people only the fact that PG made me feel sick
.I went though this Hell alone .. ahamed no one ever gave a warning..as to what could have been going on..
I know this is a support forum and appreciate those who did reach out without Judging me as to what was going on.. . I had a rough time........ well my friend keep me informed love to know when WTA will be avail with 0 PG . Love to get the concentrate as well... I will be first in line to give it a try.
Thanks again for your understanding