You guys are slow.

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Dougiestyle

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Feb 5, 2011
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Apparently Columbus Day was celebrated. Maybe a descendant in the management. In all reality, if you'll notice the order ticker on their site, they stay pretty busy. CS is really good, too. Any problem with your order is addressed quickly. I've always found their service to be good. Weekends blow goat when ordering via t3h interwebz, tho.
 

BGabe

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May 14, 2011
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Ordered on the 5th. Shipped on the 9th. Will receive on the 13th. Yay
There are 2 red flags here. You ordered on a Friday. Most vendors aren't open on weekends, and most can't / won't ship on Saturdays. The Post Office was closed on Monday. So madvapes shipping your package on the 9th makes total sense. Second, the Post Office is very backed up because of the holiday as they usually are. Don't blame the vendor, it's the Post Office.
 

jknober

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Apr 18, 2012
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I'll probably get ripped, but I have to agree with the original poster. Madvapes is slower than most of the shops I have ordered from. I ordered on friday (19th) and received an email saying it shipped the same day. Problem is the post office didn't actually get the shipment until Tuesday and it isn't going to be here until Saturday. I have ordered from many places like most of you and that the worst turnaround I have seen.

When I complained I was told it was too late on friday to pick it, so it got picked monday and had to wait until tuesday to ship and if i wanted it sooner i should have ordered it sooner. and then the snarky "Have a good day".

I will not be ordering from them again.
 

MrWarspite

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Mar 20, 2012
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so lets get this straight, you ordered on Friday, later than the usps pickup from their warehouse. So usps picked it up on their next pickup on Monday and thats somehow means Madvapes is a horrible company? What are you faulting them for? That they take orders after usps/ups pickup times? That they are closed on weekends? That they cant teleport products to you house 3 minutes after ordering?
 

jknober

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Apr 18, 2012
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learn to read full posts before you try and respond. I said it was ordered Friday, picked Monday and USPS didn't actually get it until Tuesday, doesn't matter who you are that is long time for an order to get in the mail. And I never said they were a bad company, I am sure people have had plenty of good experiences. I however found that they are slower than any other company I have ordered from before with poor customer service and will not be ordering there again.

This is what the board is for correct? To let people know what their experience was with the vendor. If people don't think that turnaround time is slow they can ignore my criticism.
 
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