IMPORTANT - Shipping Info - Updated 10/28

[szot]

Hi everyone

Here is a consolidated post of the latest shipping info. Please note we are not given advanced knowledge of any policy changes, so unfortunately, this post can only be reactive. Scroll down for update history log.

Thank you
fasttech

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Current update - 10/28

China Post - 10/28 now available as a shipping option during checkout
Tracking Delay - about 3 to 5 days
"Normal" cylindrical batteries - officially banned
Built in batteries - officially banned
e-liquids - likely banned

Swiss Post - 10/28 now available as a shipping option during checkout
Tracking Delay - about 3 to 5 days
"Normal" cylindrical batteries - unknown/experimental
Built in batteries - unknown/experimental
e-liquids - OK

---

** Please DO NOT use China Post for batteries (all types) and e-liquid orders. If you do, FastTech will switch your order to another shipping method that we think is the most appropriate at the time of shipping. **


China Post - 10/28 now available as a shipping option during checkout
Tracking Delay - about 3 to 5 days
"Normal" cylindrical batteries - officially banned
Built in batteries - officially banned
e-liquids - likely banned

Swiss Post - 10/28 now available as a shipping option during checkout
Tracking Delay - about 3 to 5 days
"Normal" cylindrical batteries - unknown/experimental
Built in batteries - unknown/experimental
e-liquids - OK

Hong Kong Post
Delay - about 1 week for orders shipped within past 2 weeks. Longer for older orders
"Normal" cylindrical batteries - officially banned, but few returned packages lately
Built in batteries - officially banned, but few returned packages lately
e-liquids - unknown and not many returns


Singapore Post - on trial run - full return expected soon
Tracking Delay - about 3 to 5 days
"Normal" cylindrical batteries - officially banned
Built in batteries - "Officially OK" (pending confirmation from trial run)
e-liquids - "Officially OK" (pending confirmation from trial run)

EMS/Speedpost
Delay - no abnormal delay, only the standard 1-2 days for the website to update
"Normal" cylindrical batteries - officially banned, but few returned packages lately
Built in batteries - officially banned, but few returned packages lately
e-liquids - unknown but hardly any returns

USPS
Delay - A few days, no online tracking info until inspection scan.
"Normal" cylindrical batteries - officially banned, but few returned packages
Built in batteries - officially banned, but few returned packages
e-liquids - unknown but hardly any returns


DHL
Delay - no abnormal delay, only the standard 1-2 days for the website to update
"Normal" cylindrical battery - banned from using regular services, must use special "dangerous goods" service. Custom quotation required per order as price depends on what product (product must be major brand named), quantity, packaging, and destination -- VERY expensive and complicated. Not viable for most customers.
Built in battery - OK, ships normally

 

[szot]

IMPORTANT - Shipping Info - Updated 11/3

Hi everyone

Here is a consolidated post of the latest shipping info. Please note we are not given advanced knowledge of any policy changes, so unfortunately, this post can only be reactive. Scroll down for update history log.

Thank you
FastTech




--------------------------------------------------------------------------------
Current update - 11/3

Singapore Post - now available again
Tracking Delay - about 3 days
"Normal" cylindrical batteries - officially banned
Built in batteries - Officially OK
e-liquids - Officially OK


--------------------------------------------------------------------------------


** Please DO NOT use China Post for batteries (all types) and e-liquid orders. If you do, FastTech will switch your order to another shipping method that we think is the most appropriate at the time of shipping. **


China Post - 10/28 now available as a shipping option during checkout
Tracking Delay - about 3 to 5 days
"Normal" cylindrical batteries - officially banned
Built in batteries - officially banned
e-liquids - likely banned

Swiss Post - 10/28 now available as a shipping option during checkout
Tracking Delay - about 3 to 5 days
"Normal" cylindrical batteries - unknown/experimental (officially NO)
Built in batteries - officially OK
e-liquids - OK

Hong Kong Post ** FastTech is NOT shipping via HK post (for non-US orders)
Delay - officially 15-day (on average) for non-US orders
"Normal" cylindrical batteries - officially banned, but few returned packages lately
Built in batteries - officially banned, but few returned packages lately
e-liquids - unknown and not many returns

USPS First-Class (ePacket)
Delay - 75% of orders get through promptly without noticeable delay, 25% gets delayed by a few days (no online tracking info during this time). Processing speed apparently NOT dependent on content of order.
"Normal" cylindrical batteries - officially banned, but few returned packages lately
Built in batteries - officially banned, but few returned packages lately
e-liquids - unknown and not many returns

Singapore Post - now available again
Tracking Delay - about 3 days
"Normal" cylindrical batteries - officially banned
Built in batteries - Officially OK
e-liquids - Officially OK

EMS/Speedpost
Delay - no abnormal delay, only the standard 1-2 days for the website to update
"Normal" cylindrical batteries - officially banned, but few returned packages lately
Built in batteries - officially banned, but few returned packages lately
e-liquids - unknown but hardly any returns


DHL
Delay - no abnormal delay, only the standard 1-2 days for the website to update
"Normal" cylindrical battery - banned from using regular services, must use special "dangerous goods" service. Custom quotation required per order as price depends on what product (product must be major brand named), quantity, packaging, and destination -- VERY expensive and complicated. Not viable for most customers.
Built in battery - OK, ships normally

 

[szot]

IMPORTANT - Shipping Info - Updated 11/19 from a FT Mod

Hi everyone

Here is a consolidated post of the latest shipping info. Please note we are not given advanced knowledge of any policy changes, so unfortunately, this post can only be reactive. Scroll down for update history log.

Thank you
FastTech




--------------------------------------------------------------------------------
Current update - 11/19

Swiss Post
Tracking Delay - about 3 to 5 days
"Normal" cylindrical batteries - NO
Built in batteries - NO
e-liquids - NO


--------------------------------------------------------------------------------



China Post
Tracking Delay - about 3 to 5 days
"Normal" cylindrical batteries - NO
Built in batteries - NO
e-liquids - NO

Swiss Post
Tracking Delay - about 3 to 5 days
"Normal" cylindrical batteries - NO
Built in batteries - NO
e-liquids - NO

Hong Kong Post ** FastTech is NOT shipping via HK post (for non-US orders)
Delay - officially 15-day (on average) for non-US orders
"Normal" cylindrical batteries - NO
Built in batteries - NO
e-liquids - NO

USPS First-Class (ePacket)
Delay - 75% of orders get through promptly without noticeable delay, 25% gets delayed by a few days (no online tracking info during this time). Processing speed apparently NOT dependent on content of order.
"Normal" cylindrical batteries - NO
Built in batteries - NO
e-liquids - unknown and not many returns

Singapore Post
Tracking Delay - about 3 days
"Normal" cylindrical batteries - officially banned
Built in batteries - Officially OK
e-liquids - Officially OK

EMS/Speedpost
Delay - no abnormal delay, only the standard 1-2 days for the website to update
"Normal" cylindrical batteries - NO
Built in batteries - NO
e-liquids - unknown and not many returns


DHL
Delay - no abnormal delay, only the standard 1-2 days for the website to update
"Normal" cylindrical battery - banned from using regular services, must use special "dangerous goods" service. Custom quotation required per order as price depends on what product (product must be major brand named), quantity, packaging, and destination -- VERY expensive and complicated. Not viable for most customers.
Built in battery - OK, ships normally

 

[szot]

IMPORTANT - Shipping Info - Updated 11/22

Hi everyone

Here is a consolidated post of the latest shipping info. Please note we are not given advanced knowledge of any policy changes, so unfortunately, this post can only be reactive. Scroll down for update history log.

Thank you
FastTech




--------------------------------------------------------------------------------
Current update - 11/22

Sweden Post
Tracking Delay - about 3 days
"Normal" cylindrical batteries - NO
Built in batteries - "OK" but take it as NO for now as FastTech can't be certain until proven
e-liquids - NO

US ePacket via China Post (supposed to be super fast 10-day in transit time)
Tracking Delay - about 3 days
"Normal" cylindrical batteries - NO
Built in batteries - NO
e-liquids - NO

Canada ePacket via China Post (supposed to be super fast 10-day in transit time)
Tracking Delay - about 3 days
"Normal" cylindrical batteries - NO
Built in batteries - NO
e-liquids - NO

UK ePacket via China Post (supposed to be super fast 10-day in transit time)
Tracking Delay - about 3 days
"Normal" cylindrical batteries - NO
Built in batteries - NO
e-liquids - NO

Australia ePacket via China Post (supposed to be super fast 10-day in transit time)
Tracking Delay - about 3 days
"Normal" cylindrical batteries - NO
Built in batteries - NO
e-liquids - NO


--------------------------------------------------------------------------------



China Post
Tracking Delay - about 3 days
"Normal" cylindrical batteries - NO
Built in batteries - NO
e-liquids - NO

Swiss Post
Tracking Delay - about 3 days
"Normal" cylindrical batteries - NO
Built in batteries - NO
e-liquids - NO


Sweden Post
Tracking Delay - about 3 days
"Normal" cylindrical batteries - NO
Built in batteries - "OK" but take it as NO for now as FastTech can't be certain until proven
e-liquids - NO

US ePacket via China Post (supposed to be super fast 10-day in transit time)
Tracking Delay - about 3 days
"Normal" cylindrical batteries - NO
Built in batteries - NO
e-liquids - NO

Canada ePacket via China Post (supposed to be super fast 10-day in transit time)
Tracking Delay - about 3 days
"Normal" cylindrical batteries - NO
Built in batteries - NO
e-liquids - NO

UK ePacket via China Post (supposed to be super fast 10-day in transit time)
Tracking Delay - about 3 days
"Normal" cylindrical batteries - NO
Built in batteries - NO
e-liquids - NO

Australia ePacket via China Post (supposed to be super fast 10-day in transit time)
Tracking Delay - about 3 days
"Normal" cylindrical batteries - NO
Built in batteries - NO
e-liquids - NO

Hong Kong Post ** FastTech is NOT shipping via HK post (for non-US orders)
Delay - officially 15-day (on average) for non-US orders
"Normal" cylindrical batteries - NO
Built in batteries - NO
e-liquids - NO

USPS First-Class (ePacket)
Delay - 75% of orders get through promptly without noticeable delay, 25% gets delayed by a few days (no online tracking info during this time). Processing speed apparently NOT dependent on content of order.
"Normal" cylindrical batteries - NO
Built in batteries - NO
e-liquids - unknown and not many returns

Singapore Post
Tracking Delay - about 3 days
"Normal" cylindrical batteries - officially banned
Built in batteries - Officially OK
e-liquids - Officially OK

EMS/Speedpost
Delay - no abnormal delay, only the standard 1-2 days for the website to update
"Normal" cylindrical batteries - NO
Built in batteries - NO
e-liquids - unknown and not many returns


DHL
Delay - no abnormal delay, only the standard 1-2 days for the website to update
"Normal" cylindrical battery - banned from using regular services, must use special "dangerous goods" service. Custom quotation required per order as price depends on what product (product must be major brand named), quantity, packaging, and destination -- VERY expensive and complicated. Not viable for most customers.
Built in battery - OK, ships normally



***Updated on 11/22/2013***
Singapore Post fixed the bugs. US orders will ship via Singapore Post starting 11/22/2013. We'll double check the tracking numbers they provided to avoid the same problem happen again.