Apologies if I don't use the correct terminology.
Just got it in the mail. As soon as I got my hands on it, it was impossible to twist the exterior portion to align the air holes. Took off the the exterior, put it back on, and it was a bit better. Through trying to get this thing set up over the past 30 minutes, I've removed and replaced the exterior a handful of times and it's twisting adequately.
The problem now is I can't get the damn base off. Every video I've watched has shown it painlessly popping off. For example:
I've taken screwdrivers and tried to push it out with no luck. I've taken two pairs of pliers, gripped the part that screws into the modbox + the "inner exterior", pulled them apart, and no luck.
From what I see, the screw on the bottom is just for the terminals attached to the base. Am I missing something? A bit nervous as the website I purchased it from claims no warranty. Don't know if that will include DOA's. Currently have the base/"inner exterior" sitting in olive oil, hoping it will loosen it up a bit.
Just got it in the mail. As soon as I got my hands on it, it was impossible to twist the exterior portion to align the air holes. Took off the the exterior, put it back on, and it was a bit better. Through trying to get this thing set up over the past 30 minutes, I've removed and replaced the exterior a handful of times and it's twisting adequately.
The problem now is I can't get the damn base off. Every video I've watched has shown it painlessly popping off. For example:
I've taken screwdrivers and tried to push it out with no luck. I've taken two pairs of pliers, gripped the part that screws into the modbox + the "inner exterior", pulled them apart, and no luck.
From what I see, the screw on the bottom is just for the terminals attached to the base. Am I missing something? A bit nervous as the website I purchased it from claims no warranty. Don't know if that will include DOA's. Currently have the base/"inner exterior" sitting in olive oil, hoping it will loosen it up a bit.