Sorry it took so long to get back to you on this, my computer has been misbehaving.
This is what I sent them-
I ordered a sample pack on dec, 3 2008.
While reading e-cigarette-forum a few days later, a post there mentioned past impure e liquid from your company and after checking out the samples sent from you I noticed the smooth hickory has light cloudy spots floating in it.
Does your formula have a tendency to separate? I don't know if this is part of an old batch as suggested by some on the boards or possibly a new problem.
thank you
.....................................................................................
I was quite satisfied with the reply and I would gladly post it but there was one of those nondisclosure letters attached.
(Confidentiality Notice: This e-mail message, including any attachments,is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message.)
................................................................................
The gist of my reply to theirs-
Thank you for looking into this. I believe this may have been a separation issue, after agitating the bottle 2 days ago the appearance of cloudy wisps are no longer visible.
Your concern for your clientele is admirable,
and very much appreciated.
Thank you
Tammie