just had to poke a little fun at the recent overly dramatic threads... and serve up another good v4l experience!
I placed an order during the recent juice-n-carts promo, and ordered enough blanks and stuff to squeak out the minimum required. I included a couple of the clearance cheap filled carts thinking that I could just clean them out and refill them some if they were vile.
V4l promptly acknowledged my order, charged my card, and sent me a shipped notice within 48 hours. Great!
But OH NO I get my goods yesterday, and they've SHORTED my order by 2 boxes of cartos (or carrots). Heavens to murgatroid, call out the national guard!! Oh, wait -- there's something else in the envelope...a 5ml bottle of Kant juice. Well,that's nice but they still owe me $15 bucks...
But rather than fly off the handle and post an irate thread, I figured I'd give them a call today and find out what's up...when lo and behold I get an email from them with a $15 discount code since they were out of stock....
All of this before I ever even had the chance to pick up the phone and even ask them a question! I appreciate their proactive customer service...while it would've been nice if they'd told me they were out before they shipped (and let me pick something else) at least this way I'm trying a new juice and am quite pleased with V4L. (This was my first order from them.)
So I've lucked out and found Cignot for my 510 needs, and now have v4l as my go-to supplier for my 808 stuff. After reading vendor horror stories I'm feeling pretty lucky!
(and am pleasantly surprised by the Kant --should've ordered a big bottle of that instead of the big bottle of cowboy!)
I placed an order during the recent juice-n-carts promo, and ordered enough blanks and stuff to squeak out the minimum required. I included a couple of the clearance cheap filled carts thinking that I could just clean them out and refill them some if they were vile.
V4l promptly acknowledged my order, charged my card, and sent me a shipped notice within 48 hours. Great!
But OH NO I get my goods yesterday, and they've SHORTED my order by 2 boxes of cartos (or carrots). Heavens to murgatroid, call out the national guard!! Oh, wait -- there's something else in the envelope...a 5ml bottle of Kant juice. Well,that's nice but they still owe me $15 bucks...
But rather than fly off the handle and post an irate thread, I figured I'd give them a call today and find out what's up...when lo and behold I get an email from them with a $15 discount code since they were out of stock....
All of this before I ever even had the chance to pick up the phone and even ask them a question! I appreciate their proactive customer service...while it would've been nice if they'd told me they were out before they shipped (and let me pick something else) at least this way I'm trying a new juice and am quite pleased with V4L. (This was my first order from them.)
So I've lucked out and found Cignot for my 510 needs, and now have v4l as my go-to supplier for my 808 stuff. After reading vendor horror stories I'm feeling pretty lucky!
(and am pleasantly surprised by the Kant --should've ordered a big bottle of that instead of the big bottle of cowboy!)
