A Word To The Wise About myfreedomsmokes.com (Reposted)

[Vapster]

Sorry for the late feed back, Iv been raising 9 pups.
Chris took care of me, and has not lost a customer. I don't want to get in to specifics but I was well taken care of.

 

[VaporNebula]

Old saying: one happy customer tells 3 friends, one unhappy customer tells 10?

"Your most unhappy customers are your greatest source of learning."
—Bill Gates

Tryp

But i a retail store environment dissatisfied customers are 2x more likely to be repeat customers(I haven't seen research for online retail)

 

[Stric9]

Yeah that Chris is a real bad guy..
He GAVE both me and my wife several bottles of 24mg juice last weekend. (Well over 60ml) She liked the blueberry and I asked if he'd sell her some. He wouldn't let me pay for it even though I practically begged to do so. And then to top it all off... He DONATED several door prizes at the same function. One of the door prizes was even a new 510 PCC full of 510 components. SHAME ON HIM!! He must to be stopped!!

Kinda sounds as if you might have been a tad abrasive to Chirs? Whadayathink?

Respects

 

[TnA]

okie....now that everyone has had more than their fair opportunity to post and vent....could we please just let this post die by not posting anymore?

The OP had a bad experience with MFS and posted such, as is his right to....but this thread has continued far longer than is necessary. Everyone's has a bad experience with some retailer at some point in his/her lifetime.

Future potential customers can weigh their decision by this post and all the other posts about MFS. I'm certain the positives far outweigh the negatives. To continue to keep this post alive is just pointless and does more harm than good. (and I'm not referring to potential harm to MFS)

LET THIS THREAD DIE!

Cheers and vape on!

 

[STILLSMOK9]

As I expected, Chris deleted the thread I started about my disgust with his company,,, perhaps he's trying to hide it from people? I think they deserve to know what kind of company and person they are dealing with. I took the liberty of copying my initial posts regarding this matter.. see below...

"After making a small order of 2 bottles of juice from myfreedomsmokes.com, I was notified the following day that 1 of the bottles was out of stock, which was not mentioned anywhere on the site. I sent a reply, saying I wished to keep my order, as I had heard good things about the juice and the company. I asked them to please send the other flavored bottle to me in the meantime, as there had been no mention that the second flavor was out of stock.

I received a response the following day, stating that the other flavor was out of stock as well. This frustrated me, because had I known the entire order was out of stock, I would've looked elsewhere. When I sent an email back, stating that it would've been helpful to know that both flavors were out of stock beforehand, I was greeted back with a snotty response that read

"How would that have been helpful? On a $22 order I wouldn't have shipped one without the other..."

As far as I can see, there is a $1 shipping charge for each flavor on the site, so there is no extra cost involved in shipping one without the other. Maybe I'm from the old school way of doing business. But as far as I'm concerned, whether the amount spent on juice is $1 or $300, when the company makes a mistake and advertises something as "in stock" and it's not, they should be going out of their way to make up for it in some shape or form, offering a replacement or some sort of solution. Had the 2nd flavor been in stock, I would fully expect that the company would do what they could to get that out to me in the meantime. The above quoted response, to me, is not a response I would expect from a company that wants my business. Just my .02."

Ditc, I understand how you feel I had similar experiences with a supplier. Just let it go and never order from them again. Find a reliable supplier with good CS and stick with that...

my 2 cents

 

[ladybug]

I have rude emails from Chris too, I was shocked when I got them actually but anyway, he was rude to me also. That being said the liquid is good. I hope no one else has any problems.

If you buy a product,you should not get rude emails,even if the product is good. I would not buy from him ,from what I have read. To me,this is the only way we consumers know how to stay away from bad suppliers. Why would you accept rude emails from him? You do not act bad to your customers! If you do,you lose,that is the bottom line! Thank god that guy spoke up,it helps me in deciding who I buy from.

 

[ProtoType]

Their prices are outrageous. They have a very nice website though. But I'm not really one of those consumers to pay for a pretty website or product when I can get the SAME THING cheaper elsewhere with better warranty and service.

The fact he mentioned that your order was worthless is repugnant.

 

[ladybug]

okie....now that everyone has had more than their fair opportunity to post and vent....could we please just let this post die by not posting anymore?

The OP had a bad experience with MFS and posted such, as is his right to....but this thread has continued far longer than is necessary. Everyone's has a bad experience with some retailer at some point in his/her lifetime.

Future potential customers can weigh their decision by this post and all the other posts about MFS. I'm certain the positives far outweigh the negatives. To continue to keep this post alive is just pointless and does more harm than good. (and I'm not referring to potential harm to MFS)

LET THIS THREAD DIE!

Cheers and vape on!

Does that mean you want somebody to close this thread? Why would you want to close free speech?

 

[Scaralouche]

yeah!?!?! why do you hate america?!?!!?!?

 

[marshall2u]

My limited experience with Chris has been fantastic. I am/was a complete noob, but he took the time and put forth the effort to answer every question I had. He met with me in person. I couldn't have been more happy with my experience with him.

 

[bewzer]

too many thin skinned whiners in this world we live in...chris is a good guy from what i can tell and out of the 5 or 6 orders put in to MFS be (1 of those from my dad) ive only had 1 arrive that took over 1 1/2 weeks (my dads lol)...ive never waited over 3 days for my stuff, except once it took 4 days and there was always emails sent back and forth and things were cordial, he even placed a call to me to let me know something had changed...there was 1 email i did have to read a few times to figure out what tone he was trying to convey, but even if it was a bit snippy, who gives a chit?

get thicker skin crybabies...you are adults...im starting to think everyone in the world is starting to act like crybaby Pacific Northwesterners

ahh boooo

 

[mamacat]

Please check dates of posts. It might go a long way in gaining some perspective.

mamacat

 

[moonlight]

...im starting to think everyone in the world is starting to act like crybaby Pacific Northwesterners

ahh boooo

Hey! Who are you calling a crybaby? We're just trying to make the world better, and greener...it's not our fault people don't know what's good for them...if you won't recycle by yourself, we HAVE to tax you! If you cut me off when I'm on my bicycle, all my bicycle friends HAVE to beat the crap out of you! If you won't....*snff*....*sniff*...WAHHHH!!! Fine! now you've done it! Now I have to go pet my Spotted Owl to calm down!!!

 

[mamacat]

This thread has taken a sharp and long turn from the OP post, so I am closing it but not deleting it for reference.

mamacat