advice... Freedom Smoke USA

[Hoppyy]

Welcome to the wonderful world of vaping. Glad you found us

Just a quick word of advice and this is just my opinion, be careful if thinking of ordering from Freedom Smoke USA. I am always excited when ordering "stuff" of any kind and truely look forward to receiving it. Monday I paid for Priority Mai, normally 2 to 3 day delivery and my order is just in the "pending state. O and i actually ordered on Sunday, I should have it and its not gone out.

You have many choices when purchasing. I am just saying be sure to purchase from one who is not to busy to at least ship your order within the week if you pay for USA Priority Mail.

I HOPE SOME GET TO READ THIS BEFORE IS IS MOVED, (BURIED). IT COULD SAVE CONSIDERABLE DISAPPOINTMENT

 

[uba egar320]

That type thing happens dude. Sux that it does, but just about everyone of my favorite suppliers has dropped the ball every so often. It's usually because of back ordered items though. Good luck.

 

[Redbone]

First of all, if it DID go out on Monday, you wouldn't have it by around Thursday (tomorrow).

Second of all, you need to realize that they handmake their juices as they receive the order, which takes more time than just pulling it off the shelf.

Third of all, they just had a big sale this weekend and were swamped with orders, which can easily delay your order 1-2 extra days.

I've seen some impatient customers in my time, but this is ridiculous.

 

[j0ker]

Your thread has be moved to Review of Suppliers due to this being more of a review. In the future please take notice to where you make post and attempt to place them in the appropriate forum. Thanks.

 

[KissMint]

Hmm which reminds me, I placed an order for MsT's juice on Friday 5th. Still pending. Think I'll shoot her a PM.

 

[Hoppyy]

That type thing happens dude. Sux that it does, but just about everyone of my favorite suppliers has dropped the ball every so often. It's usually because of back ordered items though. Good luck.

I ordered RY4 juice

 

[uba egar320]

You can always shoot them an email and see whats up. But it really hasn't been that long though.

 

[Hoppyy]

Your thread has be moved to Review of Suppliers due to this being more of a review. In the future please take notice to where you make post and attempt to place them in the appropriate forum. Thanks.

OK, will do, sorry. Just kinda hot about the saying it was shipped.

Did one here right after.

WOW--YOUR GOOD

 

[Hoppyy]

First of all, if it DID go out on Monday, you wouldn't have it by around Thursday (tomorrow).

Second of all, you need to realize that they handmake their juices as they receive the order, which takes more time than just pulling it off the shelf.

Third of all, they just had a big sale this weekend and were swamped with orders, which can easily delay your order 1-2 extra days.

I've seen some impatient customers in my time, but this is ridiculous.

WHAT ARE YOU?? ABOUT 12 OR MAYBE 13. THATS NOT OLD ENOUGH TO SMOKE.
WHAT got me is that they said it had been shipped and no i would gotten it Monday

 

[nubee]

Been there....and don't use them after this type of situation.

The vendors I use regularly don't have these "busy" problems - they take it upon themselves to fix it; not me.

 

[uba egar320]

Truth be told, in the past year I've seen complaints on just about every supplier for one reason or another. But what usually happens , when posted in the supplier review thread, is a representative of the company will get a hold of your complaint and make good on it, or let you know what's up. They could have had a shipment seized at customs for all we know. My advice, chill, and contact them.

 

[Redbone]

WHAT ARE YOU?? ABOUT 12 OR MAYBE 13. THATS NOT OLD ENOUGH TO SMOKE.
WHAT got me is that they said it had been shipped and no i would gotten it Monday

Actually, I smoked PAD of analogs for over 27 years, so you figure it out, not that its relevant.

And no, if you ordered on Sunday, there's no possible way you would have gotten it Monday. That's impossible.

 

[Hoppyy]

Been there....and don't use them after this type of situation.

The vendors I use regularly don't have these "busy" problems - they take it upon themselves to fix it; not me.

Thank You (need to add a few more words) by the way already emailed them 2 times. 3 hours between emails. No response. Guess I won't be getting any freebees. Don't think I'll use their juice either ( if they make it themselfs)

 

[Hoppyy]

Actually, I smoked PAD of analogs for over 27 years, so you figure it out, not that its relevant.

And no, if you ordered on Sunday, there's no possible way you would have gotten it Monday. That's impossible.

LOL ya think, come on don't be mad at me, I'm the one out the juice. Sorry if I offended you

 

[Zenfrogs]

I think it is important to distinguish between handling/processing time and shipping time. When a vendor ships the same days it makes me really happy but I never expect an order to go out in less than 48 hours. I think it is unreasonable to demad that of any vendor unless they state that they have same day shipping (obviously - orders placed on Sunday do not start processing until the next business day). It seems to me that when you pay for priority mail you are paying for a USPS service and not expedited vendor processing. I could be wrong but paying for priority doesn’t bump you to the front of the queue, does it?

 

[Hoppyy]

Truth be told, in the past year I've seen complaints on just about every supplier for one reason or another. But what usually happens , when posted in the supplier review thread, is a representative of the company will get a hold of your complaint and make good on it, or let you know what's up. They could have had a shipment seized at customs for all we know. My advice, chill, and contact them.

Already have twice. 3 hours apart. NO rsponse. Your most likely correct, thanks

 

[Hoppyy]

I think it is important to distinguish between handling/processing time and shipping time. When a vendor ships the same days it makes me really happy but I never expect an order to go out in less than 48 hours. I think it is unreasonable to demad that of any vendor unless they state that they have same day shipping (obviously - orders placed on Sunday do not start processing until the next business day). It seems to me that when you pay for priority mail you are paying for a USPS service and not expedited vendor processing. I could be wrong but paying for priority doesn’t bump you to the front of the queue, does it?

Nope, your right, but this is Wensday and they won't even respond to my inquiry. What do you think?? sometime this week? Does not really matter, I won't use there juice now anyway. If they hand mix it no telling

 

[Hoppyy]

Since it hasn't shipped out and they won't respond AND i CERTAINLY WON'T PUT WHAT THEY "HAND MAKE" INTO MY LUNGS. I asked them to cancel the order considering their lack of communication.
If they don't, I'll call Bank America tomorrow.

this isn't fun anymore, I'm getting hot.

 

[uba egar320]

Are you completely out of juice? Is there a kiosk at your local mall that sells?

 

[ropetrick]

I think hand-mixed juices are supposed to be an indication of quality (not really sure why), not something you should shy away from. Don't be alarmed by that.

I'm with uba_egar320, it might be worthwhile to check your local mall kiosks if you're completely out. They are absurdly expensive, but in a pinch it might be necessary. The one time I did it, I think I spent $30 on a 10ml bottle of standard MB juice... about six times what I'm comfortable paying. But still...