Ahlusion

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LisaL

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I've spent the last two days being a responsible grown-up and trying to use up some of "the others". At some point I decided it wasn't worth wasting time and equipment on and just started squirting random flavors into a Vivi. Without cleaning. I was so depressed I didn't even care. Tonight I decided "pro-v this" and dumped out the sludge. Now I'm lounging in hedonistic glory with the last of this CPBT. Think it's best to leave the self-denial to the Puritans.
 

Moueix

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Hey, the people at PV are generally really good to me. But look, Digitalciggz 5 pack Joye attys $9.95 and look ProVape Joye attys $8.50 for one. hahahaha! I bout 15 today for free shipping and a 10% off code for $27. At ProVape that would be $127.00 before shipping. My only point is that great CS, sometimes, has nothing to do with the business model.

We're not so different, Mr. Mann. You have a heck of a way of telling it like it is too. You just do a WAAAAYYYY better job at keeping your cool...
 

Biziou

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I've spent the last two days being a responsible grown-up and trying to use up some of "the others". At some point I decided it wasn't worth wasting time and equipment on and just started squirting random flavors into a Vivi. Without cleaning. I was so depressed I didn't even care. Tonight I decided "pro-v this" and dumped out the sludge. Now I'm lounging in hedonistic glory with the last of this CPBT. Think it's best to leave the self-denial to the Puritans.
I felt that way for a while. Kept trying to make myself vape that Other Stuff up, feeling guilty. The day I dumped it all into a gallon ziploc back and shoved it in the cubby under my desk was very freeing. I don't have to look at it all the time and suffer those pangs of guilt. And some day, I just know I'm gonna meet a new vaper, or a worthy vaper desperately in need of some juice, and I am gonna ROCK their WORLD.
 

Moueix

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I felt that way for a while. Kept trying to make myself vape that Other Stuff up, feeling guilty. The day I dumped it all into a gallon ziploc back and shoved it in the cubby under my desk was very freeing. I don't have to look at it all the time and suffer those pangs of guilt. And some day, I just know I'm gonna meet a new vaper, or a worthy vaper desperately in need of some juice, and I am gonna ROCK their WORLD.

I haven't been on ECF that long, but I THINK I have the jargon down well enough to say, a gallon ziploc of (OTHER STUFF) ? Definitely going to ROCK their WORLD. hehe
I know what you mean. Before I found Ahlusion, I thought the stuff I was vaping was pretty good. I can't hardly look at it now either. Sometimes, when I'm running out for just an hour or two, I'll grab a bottle or two of that and nothing else, just because I hate waste. I need to learn from YOU and LISA, and just let it go....
 

Tezcatlipoca

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I felt that way for a while. Kept trying to make myself vape that Other Stuff up, feeling guilty. The day I dumped it all into a gallon ziploc back and shoved it in the cubby under my desk was very freeing. I don't have to look at it all the time and suffer those pangs of guilt. And some day, I just know I'm gonna meet a new vaper, or a worthy vaper desperately in need of some juice, and I am gonna ROCK their WORLD.

You took a much more noble route than I did -- I've been selling off my Other Stuff left and right in the classies! I don't plan on being low on Ahlusion again, but if I am, I don't want to vape anyway! I've been completely spoiled.
 

shadco

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We need a sub-forum. Someplace more off-the-chain where we can say what we REALLY think. I picked up my 3 day old Provari, and it felt strange. I looked, and the top screw of the little window was missing. Nowhere to be found. The window pushed in where the screw is missing. So I emailed Provape customer service, and told them that I have jewelry tools and I'd rather not send it back for the repair, if they would just mail me a screw, I feel pretty confident that I could put it in myself, and I'd use a little loc-tite to prevent re-occurrence.

This was their response:
Hi Mark,
Oh no! How odd is that L
We can actually sell you a couple of screws for $7 (this includes shipping) and you can apply a small dab of glue on the screws and re-secure the window that way. Please let me know if you would like to go this route and I can provide info on how to place that order as they are not listed on our website J

You DON'T want me to post my response, to their response.



I know with my RC Heli's I'm used to taking apart factory assembled parts and reassembling them with the proper amount and type of thread locking compound but my PV's?

I never thought about that but forewarned is fore armed.

So if I buy another provari I'll be sure to ask them to make sure the screws are secured.

Problem at least for provape is I don't think I'll get the chance to ask them to do that.

Sheesh unbelievable.


OTOH it is slightly conceivable that some underling in the company made a wholly inappropriate response.

I would be inclined to sent that response back to one of the principles of provape and ask them is that really the message they want to send to their user base.


.


.
 
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Jingles

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Ok, glad I'm not the only one - it's not the "usual" for them so I was wondering if I might have messed something up with my order. I had asked for Sassparilla (sp?) as a sample and also thought that might have been holding things up.

That's funny! I also ordered a 10ml. of the Sassparilla and thought the exact same thing about my order. Mine is still showing ready to be shipped. I also have plenty to vape while I'm waiting.
 

daniele25

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Just got myself a Clementine IZZE....always have to share whenever I drink one of those with my peeps over here now! (I might add...it goes quite nicely with a Mimosa Cocktail vape!)

And BUY $7 screws? I would have gladly sent them a response with a few phrases containing "screws" free of charge.....
 

Mr.Mann

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You took a much more noble route than I did -- I've been selling off my Other Stuff left and right in the classies! I don't plan on being low on Ahlusion again, but if I am, I don't want to vape anyway! I've been completely spoiled.

I've got a box full of Other Stuff! I actually liked two of them. The rest, not so much!
 

Tralfaz

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Anyone have a white one? Are they the rubberized material? I ask because I have a white Ego, and its far from white now. Curious if the white Provari's will lose its "whiteness" with use.

It's a pretty durable powder coat. A couple of months ago in the newbie forum a guy was talking about his white one. He was an auto mechanic and said that it cleaned up pretty easily. If it can handle grease like that, I'd say everyday use shouldn't muck it up too much. My silver and black ones clean up like new with a damp cloth.
 

Moueix

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Well, Provari is going to send me a screw. The CS person claims she didn't realize that it was "so new", although I had JUST shared emails with her the day before about my new pro-v, and would they consider making an 18650 extension for the mini. And of course, the order number conveniently still in the title block. Not sure what "so new" means when the warranty is for a year. How long have they been making the mini? Would you start off by assuming it was out of warranty, even if you didn't remember yesterdays email conversation, which was conveniently still attached right below my request for the screw?

What really tweaked me was how glib the response came off to me. How about "Very sorry to hear" and "If your provari is out of warranty" or whatever. I guess I can't blame Pro-V for me catching an employee on an off day or whatever, but sheesh. If I was running that show, and considering what's coming down the pipe from offshore competition, I'd be protecting my CS reputation like a hawk. Wlad, you've spoiled me. I've come to expect a very high level of customer appreciation, it seems.
 

scarf-ace

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I'm TOTALLY feeling the new Provari envy too!! I really want one of those!!

Anyone have a white one? Are they the rubberized material? I ask because I have a white Ego, and its far from white now. Curious if the white Provari's will lose its "whiteness" with use.
Totally with ya, those white Egos turned nasty pretty fast.
I have had the stock/satin finish Provari Mini since March and have had nary a problem. Doesn't show fingerprints or dirt, and I carry it in a little Le Sportsac with the rest of my vaping equipment. It is a little too heavy for pocket use though.

Funny moment: one of my employees just came into our stockroom and asked me if I had backslid and was smoking again.

I hadn't. But I was vaping Devil Dog at the time:p
 

Mr.Mann

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Totally with ya, those white Egos turned nasty pretty fast.
I have had the stock/satin finish Provari Mini since March and have had nary a problem. Doesn't show fingerprints or dirt, and I carry it in a little Le Sportsac with the rest of my vaping equipment. It is a little too heavy for pocket use though.

Funny moment: one of my employees just came into our stockroom and asked me if I had backslid and was smoking again.

I hadn't. But I was vaping Devil Dog at the time:p

Put that on the site as a review and DD will stay out of stock!
 
Well, Provari is going to send me a screw. The CS person claims she didn't realize that it was "so new", although I had JUST shared emails with her the day before about my new pro-v, and would they consider making an 18650 extension for the mini. And of course, the order number conveniently still in the title block. Not sure what "so new" means when the warranty is for a year. How long have they been making the mini? Would you start off by assuming it was out of warranty, even if you didn't remember yesterdays email conversation, which was conveniently still attached right below my request for the screw?

What really tweaked me was how glib the response came off to me. How about "Very sorry to hear" and "If your provari is out of warranty" or whatever. I guess I can't blame Pro-V for me catching an employee on an off day or whatever, but sheesh. If I was running that show, and considering what's coming down the pipe from offshore competition, I'd be protecting my CS reputation like a hawk. Wlad, you've spoiled me. I've come to expect a very high level of customer appreciation, it seems.

Don't get me started on them, if anyone remembers awhile ago, I was annoyed at a mod vendor. I bet you can't figure out who it was!

Hey Mo (Mark) nice to meet ya, I am madden(Mark) Lol
 
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lauragal

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I'm TOTALLY feeling the new Provari envy too!! I really want one of those!!

Anyone have a white one? Are they the rubberized material? I ask because I have a white Ego, and its far from white now. Curious if the white Provari's will lose its "whiteness" with use.

I don't have a white one but because I had the same experience as you with the white eGo, I would be leery to get the white ProVari - I can see why you'd want white, with all those cool Braniele tips you have!! lol
 

Tezcatlipoca

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Well, Provari is going to send me a screw. The CS person claims she didn't realize that it was "so new", although I had JUST shared emails with her the day before about my new pro-v, and would they consider making an 18650 extension for the mini. And of course, the order number conveniently still in the title block. Not sure what "so new" means when the warranty is for a year. How long have they been making the mini? Would you start off by assuming it was out of warranty, even if you didn't remember yesterdays email conversation, which was conveniently still attached right below my request for the screw?

What really tweaked me was how glib the response came off to me. How about "Very sorry to hear" and "If your provari is out of warranty" or whatever. I guess I can't blame Pro-V for me catching an employee on an off day or whatever, but sheesh. If I was running that show, and considering what's coming down the pipe from offshore competition, I'd be protecting my CS reputation like a hawk. Wlad, you've spoiled me. I've come to expect a very high level of customer appreciation, it seems.

I had a very similar experience with Vapage a while back that I've shared with some members of this thread. I ordered my second VMOD 2.0 in early October, and it looked a bit different. I emailed them a photo of my "new" one and the one I had bought in August, and they emailed me back telling me that the one they had just sent me was the 2.0. I did a little research and consulted some experts, and it turns out they had sent me a version 1 (which had been out of production for some time), and of course while I was using it, it was leaking like a sieve. I emailed them back and my response was "Oh, I thought you meant you bought your first one in August of 2011, and for some reason the photo you attached came through upside-down and distorted. I guess you can send it back." A likely story. I think some of these companies like Vapage and ProVape rest on their laurels because they've got great products, but needless to say, I'm pretty pleased that Ahlusion is going to start carrying Vapage equipment so now I can get the best product AND the best customer service!
 
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