I took advantage of Altcigs great sale to try them out, and to continue my search for great menthol juice.
I ordered some Matterhorn-(the name made me like it right off the bat).
My order got stuck somewhere, according to the tracking, then poof-gone.
I emailed them, and got a quick reply from dear Sunny. She sounded sweet, concerned, promised to resend it.
They ended up sending me double my order, which was fine with me, yes indeedy. And so goood!
But the main impression I got
from this transaction was a warm feeling of dealing with nice people who like their customers.
I contrast that with some correspondence I had with another company who barely hid their irritation with me
concerning something that really was their fault.
Thank you, Sunny!
I ordered some Matterhorn-(the name made me like it right off the bat).
My order got stuck somewhere, according to the tracking, then poof-gone.
I emailed them, and got a quick reply from dear Sunny. She sounded sweet, concerned, promised to resend it.
They ended up sending me double my order, which was fine with me, yes indeedy. And so goood!
But the main impression I got
from this transaction was a warm feeling of dealing with nice people who like their customers.
I contrast that with some correspondence I had with another company who barely hid their irritation with me
concerning something that really was their fault.
Thank you, Sunny!

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