I think almost everyone already knows about Altsmoke's customer service, but now that I've experienced it personally, I felt the need to toot their horn (so to speak) as well . I was finally able to purchase a BB and the transaction couldn't have been easier. They went above and beyond to get me what I wanted and it was in my mailbox before I even expected it. The BB itself is faultless, but knowing they're there if needed, priceless! Thanks again, guys.