Any one else having problems with E-Smokey treats as far as service of product ?

[LDS]

I ordered my 901 from this company and have had problems with the atomizer right from the beginning, contacted Phil the owner and was told he would mail out new replacements. I have been in contact with him 3 times and he has told me every time he will get them sent out so far it has been 7 days and I have still not recieved my replacement parts. Just wondered if anyone else has had problems with this company?

 

[Elendil]

I have ordered from Phil once and it was no problem at all.

Must be a glitch as most reviews of his site are positve.

Have you tried posting in his forum on the suppliers forum here or sendinghim a PM?

 

[raggedclaws]

I ordered some e-liquid and carts from him last Wed. in the late afternoon and had my order at noon on Sat. I'm puffing away on some of his vanilla liquid right now.

Kim

 

[ramblingrose]

I'm a newbie, but have ordered from Phil twice. First order was in my hands on the opposite side of the country 2 days later. I can't say anything about delivery of the second order, as I just placed it yesterday. Twice I've called him with questions; twice he returned my call and was very helpful.

Most of the suppliers are out of various items lately... maybe Phil's in the same situation. I was on a hunt for extra batteries and atomizers yesterday - they weren't easy to find!