I have been around the block for a long time and with many vendors. I just had a small customer service issue with a minor vtube defect. Vtube is made by L-rider, a respectable chinese manufacturer. Distributed by Apolloecigs.com
I called them up and as soon as I gave them a tracking number verifying that I shipped the Vtube back to them, they immediately shipped a replacement before even receiving my old unit back. They have a 1 year warranty which is excellent for the Lavatube.
I received my replacement within 3 days of logging my complaint.
Definitly 5 STAR Customer Service.
I am very happy. They also have a great sale going on the 30%. Not sure when it ends. Promo Code Vtube30
I called them up and as soon as I gave them a tracking number verifying that I shipped the Vtube back to them, they immediately shipped a replacement before even receiving my old unit back. They have a 1 year warranty which is excellent for the Lavatube.
I received my replacement within 3 days of logging my complaint.
Definitly 5 STAR Customer Service.
I am very happy. They also have a great sale going on the 30%. Not sure when it ends. Promo Code Vtube30
