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bert1983

Unregistered Supplier
ECF Veteran
Jul 4, 2010
5,625
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42
CO USA
www.trippytips.com
I am working on a surprise today that may very well blow everyone's socks off. :D Freddy is also working on some really great new stuff and helping me put the finishing touches on some new JM TrippyTips! The icing on the cake is that right now there is a certain Matt Hurt headed my way with a fresh batch of MHz TrippyTips!
 

Ratman

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Jul 10, 2012
1,432
3,831
Tulsa OK
I am working on a surprise today that may very well blow everyone's socks off. :D Freddy is also working on some really great new stuff and helping me put the finishing touches on some new JM TrippyTips! The icing on the cake is that right now there is a certain Matt Hurt headed my way with a fresh batch of MHz TrippyTips!

Very nice. Looking forward to seeing your surprise Buddy. I have had family in from out of state all week so a bit out of touch. Sorry I missed your Birthday Pietro but I wished you one on a false alarm a few weeks back so we will just say I was early LoL. Hope TJ is feeling better and gratz to those who scored on the Hoosier and DFW tips!
 

bert1983

Unregistered Supplier
ECF Veteran
Jul 4, 2010
5,625
37,166
42
CO USA
www.trippytips.com
I also wanted to share some photos from our rafting adventure last weekend...
yvudavyr.jpg
a6yjyje4.jpg

It was intense!
 

DeviantDe

Vaping Master
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Verified Member
Jul 20, 2011
4,053
13,235
Sunnyside, Wa
www.facebook.com
De= Customer Service guinea pig LOL

So I got my stand, Yay! but... it had some issues. Issues that would take a lot of time, effort, and supplies to fix. So I was pretty disappointed. Contacted Tim, The Woodguy, and he got back to me right away, and he says he's going to fix me up YAY!! Just got another message from him this morning and he has heard that people were wanting more spacing on the holes and asked if I wanted that as well. I said that sounds like a plan, so he's going to remake one for me and he's going to make me the revised version with less holes but more space between them so the tips fit better. Yay!! I love that he's quick to respond, willing to fix issues, and that he's taking what people are saying about the spacing into consideration too.

Just wanted to let everyone know in case anyone else was wondering how things would go for customer service with a new stand supplier :)
 

Sundrinkr

Alis volat propriis
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Jul 29, 2011
4,382
65,980
Behind the Rainbow
I am working on a surprise today that may very well blow everyone's socks off. :D Freddy is also working on some really great new stuff and helping me put the finishing touches on some new JM TrippyTips! The icing on the cake is that right now there is a certain Matt Hurt headed my way with a fresh batch of MHz TrippyTips!

Wanna see, wanna see, wanna see... I ain't wearin' no socks though :D Shoes are for when school starts :laugh: jk
 

Sundrinkr

Alis volat propriis
ECF Veteran
Verified Member
Jul 29, 2011
4,382
65,980
Behind the Rainbow
De= Customer Service guinea pig LOL

So I got my stand, Yay! but... it had some issues. Issues that would take a lot of time, effort, and supplies to fix. So I was pretty disappointed. Contacted Tim, The Woodguy, and he got back to me right away, and he says he's going to fix me up YAY!! Just got another message from him this morning and he has heard that people were wanting more spacing on the holes and asked if I wanted that as well. I said that sounds like a plan, so he's going to remake one for me and he's going to make me the revised version with less holes but more space between them so the tips fit better. Yay!! I love that he's quick to respond, willing to fix issues, and that he's taking what people are saying about the spacing into consideration too.

Just wanted to let everyone know in case anyone else was wondering how things would go for customer service with a new stand supplier :)

I would have bet on that De because anyone who wants to be associated with Bert or his website is gonna have to be tip-top to match Bert's customer service. I am glad things are going to be fixed for you, and for everyone else that needs it. I ended up not ordering one and now I'm glad, as several of my trippies are big boys or large donuts. Mine are safer in the jewelry box. Cats like those shiny glass things :ohmy:

My two kitties are doing well. They are out on the patio under an umbrella after having baths. Too cold in the house to bring them in wet. They pee-pee in their bedding and they stink, so looks like baby wipes and frequent baths. Each had one flea. I enjoyed drowning them. :D
 

Tjloa

Ultra Member
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Feb 11, 2013
2,271
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Las Vegas by way of NYC
Yeah Dev Tim contacted me on FB and I told him that tripsters are discerning customers with high quality expectations. And that if he was gonna do stands for our tips he would have to bring his game up. We baby our tips like fine crystal. Asked him if he or his assist had any trippies he said no. So I asked if he went to any meets he said yes so I told him to see if any had and to hold and see a trippie then he would understand. So hopefully that helped to. He seems very genuine in his wanting to make peeps happy and do the right thing. Let us know what happens.
 

Meowzebub

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Mar 17, 2013
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U.S.A.
I am working on a surprise today that may very well blow everyone's socks off. :D Freddy is also working on some really great new stuff and helping me put the finishing touches on some new JM TrippyTips! The icing on the cake is that right now there is a certain Matt Hurt headed my way with a fresh batch of MHz TrippyTips!

i am putting socks on now so that they may be ceremoniously blown off! i don't think i've had the pleasure of owning a MHz tip. . .yet. . .

go, trippy team, go!!
 
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