Best way to contact BWB?

[scrappy]

How do they prefer to be contacted? Email, pm, phone call? I had something missing from my last order, sent em 2 emails and haven't heard anything back. It's been a week since my first email.

 

[nvmedjpain]

How do they prefer to be contacted? Email, pm, phone call? I had something missing from my last order, sent em 2 emails and haven't heard anything back. It's been a week since my first email.

Send Mrs. B a PM

Sent from my PC36100 using Tapatalk 2

 

[Ruppy]

How do they prefer to be contacted? Email, pm, phone call? I had something missing from my last order, sent em 2 emails and haven't heard anything back. It's been a week since my first email.

Did you send the emails through their website? Seems odd to not have heard back from Deana. Shes usually quick to reply. Like NV said try a PM

 

[scrappy]

I sent one through their website and one to (email). I'll try sending a pm. Thanks guys.

 

[Mrs Brew]

PM me for sure! Got your PM and Pm answered

 

[scrappy]

Thanks a bunch!

 

[Mrs Brew]

Your welcome and it went out today!

Thanks a bunch!

 

[scrappy]

Just an update. I was missing a hv 306 atomizer from my original order, and when I received the atomizer in the mail to my surprise there was a whole pack of atomizers! Wow, thanks a lot.

The best way I can say thanks is to order more juice. I even got my dad to stray from his only vape (ecopure toffee) and he ordered some juice too. He's computer illiterate so I had to walk him through it on the phone while I ordered mine, lol. Thanks again.

 

[Mrs Brew]

Scrappy I will always fix my mistakes! Your very welcome!

 

[sashwa]

The best way I can say thanks is to order more juice. I even got my dad to stray from his only vape (ecopure toffee) and he ordered some juice too. He's computer illiterate so I had to walk him through it on the phone while I ordered mine, lol. Thanks again.

scrappy, if your dad likes ecopure toffee, he would probably like the Malty Toffee and maybe even the Malty. If I remember correctly the Malty Toffee was originally called the "Poorman's Ecopure".

 

[scrappy]

scrappy, if your dad likes ecopure toffee, he would probably like the Malty Toffee and maybe even the Malty. If I remember correctly the Malty Toffee was originally called the "Poorman's Ecopure".

Yup, that's exactly what he ordered. (the malty toffee that is) He actually likes it better than ecopure toffee.

 

[juicejunky]

I've sent two emails through the website and haven't heard anything back. Not urgent, just a website ordering problem, but BWB should take that feature off the site if it doesn't get to them. You shouldn't have to be a member of ECF to get through.

 

[Mrs Brew]

Very true about the ECF member to get through, unfortunately everytime things update on the website it causes HAVOC! Instead of having the website crash by trying to fix things our selves we have to wait until they contact us to figure the issues out. Believe me that don't happen over night. We wish it did!

I've sent two emails through the website and haven't heard anything back. Not urgent, just a website ordering problem, but BWB should take that feature off the site if it doesn't get to them. You shouldn't have to be a member of ECF to get through.