I received my second order from Bombayvaping today. I really like their juices. Well,when I opened the box I had noticed that some of the contents in some of the bottles had leaked out. I wrote Sayer a nice e-mail letting him know and if there was anyway he could fix the problem. Not only did he respond back, but in about twenty minutes which amazed me. He said he wanted his customers 100% satisfied and would fix any problems they had He said he would make sure my stuff got remixed and back in the mail tomorrow and he would pay shipping costs. Now I consider that beyond excellent customer service. Thanks so much Sayer and Bombayvaping