Both ev 510 batteries dead with maybe 30-40 charges on each... unusual?

[breakfast]

I got a 510 kit from electro-vapors midway through December I believe. Since then, both batteries have miraculously died... at first the light would stay on (ie the battery stayed activated) after I let go of the manual button and then maybe a minute later the battery would not activate whatsoever (even after plugging in to charge, etc.)

The batteries have at most 30-40 charges on them... I don't vape all that much. I used to smoke a lot during stressful stretches at school so I vaped during exam time and on... it's coming up to midterms so I'm missing my batteries.

Is this unusual? I'm wondering if it is because these manual batteries have holes where the atomizer attaches (like an auto battery). Is that normal? I attached a picture.


Any suggestions on how to resurrect these things? They're out of warranty from electro-vapors so I can't send them back.

EDIT: please see my post #9 in this thread (click me!)

In short, Kat from electro-vapors cleared up the problem by sending me out a new set of batteries and updating their user manual so this doesn't happen to anyone else.

 

[hairball]

None of my 510's have open holes like that. I wonder if these are manufacturer defects that were pawned off on a vendor. I don't know how to resurrect them but I'm sure someone who might will pop in on the subject. Sorry about your troubles.

 

[Liv2Ski]

A few months back a few people got eGo's like that too. They are not correct and the manufacturer used auto batt connectors on manual batts. The issue is juice seepage into the batt compartment and an eventual failure of the circuit board. Sorry to be the bearer of bad news. A batt should last more than 30 - 40 charges.

 

[heXy]

Is it just the picture, or is there a greenish tinge to that battery connector?

 

[breakfast]

It's just the picture, sorry about that. It's the usual brass/copper color.

 

[rachelcoffe]

breakfast dear, warranty or no...contact Electro Vapors (either info@electrovapors.com or kanadiankat here on the forum). Tell them what happened, exactly what you told us. I'd bet that they will be understanding & help you out with replacements. And the replacements should be sealed (i.e. without the hole) as manuals are supposed to be.

Hope it all works out

 

[kanadiankat]

I got a 510 kit from electro-vapors midway through December I believe. Since then, both batteries have miraculously died... at first the light would stay on (ie the battery stayed activated) after I let go of the manual button and then maybe a minute later the battery would not activate whatsoever (even after plugging in to charge, etc.)

The batteries have at most 30-40 charges on them... I don't vape all that much. I used to smoke a lot during stressful stretches at school so I vaped during exam time and on... it's coming up to midterms so I'm missing my batteries.

Is this unusual? I'm wondering if it is because these manual batteries have holes where the atomizer attaches (like an auto battery). Is that normal? I attached a picture.


Any suggestions on how to resurrect these things? They're out of warranty from electro-vapors so I can't send them back.

Breakfast - I emailed you... Get back to me when you can.
---

....extra info on resurrecting 510 batteries (for anyone scrolling through)

Clean the threads on the battery and the charger with an alcohol pad (doing this a couple times a week makes your battery happy). Plug the battery in for 14 - 24 hours. Many batteries begin working again after this.

If you are a casual vaper - be sure to maintain a small charge in your batteries when you're not using them (charge them up for an hour once a week). They can, and often will malfunction if left dead or depleted for extended periods. The link below has some excellent tips on maintaining and increasing 510 battery life.

How to prolong lithium-based batteries

 

[kanadiankat]

Knowing how many people (me especially) hate wading through technical sites in search of info - I've printed a layman's version below on batteries (Lithium, ie: ecig):- Hope you all find this helpful (and a bit fun).


Battery FAQ’s from Battery University:

1) Lithium batteries are “rated” for 300 – 500 charges – depending on size and voltage. This is a generalized rating – meaning the majority of batteries working under normal conditions will usually fall inside the “rating”.

2) The exact life span of individual batteries is far more variable. This is, apparently, what humans and batteries have in common – our life spans are not predictable. So a lithium battery may actually last anywhere from 200 to 600 cycles – some more, others less.

3) Lithium batteries work best at a 20% - 80% charge. If they are fully discharged and left in the discharged state, one of two things will occur:
a) The battery will not work again (dead).
b) If charged for a significantly longer period (12 – 24 hours) – the battery may re-set and begin working as if it was never discharged (resurrected).

4) Battery performance and longevity are affected by environmental factors as well. They will keep longer in cooler atmospheres (yeah Canada!) – but high levels of moisture and freezing conditions can negatively affect life span.

5) Things that can damage the battery: - shock, vibration, exposure to high heat, excessive moisture, freezing and high current blasts.

...sooo – things you should NOT do with your ecig battery include: leaving it for weeks without using or charging, giving it a bath, placing it in an oven, washing machine, microwave, dishwasher, BBQ, etc.

Also – a good idea NOT to place in on train tracks when the train is coming, or try to score a basket, or use it as a puck, or throw it on the ground – or give it a massage with one of those vibrating neck massagers,....

And finally – this is the part I like the best – Lithium batteries do not have a chemical component when discharged (unlike nick-cad’s). So they can be disposed of without harming the environment.

 

[breakfast]

Hey guys, thanks everyone for their input.

Kat has emailed me and offered to replace my batteries... WOW!!!!

She explained to me that it may be an odd case where it was a manufacturing defect but it is more likely that because I'm a lighter vaper that either leaving my batteries dead or barely charged for long periods of time likely caused their early death. Kat & electro-vapors are rectifying this by sending me out a new pair of batteries and updating their user manual to make sure no one else ends up in the same predicament.

I'm going to definitely follow those guidelines Kat posted above... I may have been guilty of using my pv as a hockey puck--kidding obvs.

Kat & electro-vapors went above and beyond their call of duty, THANK YOU GUYS!

 

[Liv2Ski]

And a Supplier who takes care of their Customers has repeat buisness. Nice to here our good neighbors north of the boarder have Suppliers that stand behind their products. Way to go electro-vapors!

 

[DemonCleaner]

Kat & electro-vapors went above and beyond their call of duty, THANK YOU GUYS!

My favorite supplier period.