I'm lucky in that I have about 10 vape shops within 15 miles of my house. I have to say the majority of the personnel at each one is top-notch and they are enthusiastic about helping you get off analogs. A couple of them aren't quite as friendly/helpful, but the majority are. The first one I walked into was very similar to what the OP experienced. The place was full clouds and one of the guys behind the counter saw me come in and immediately stepped out to assist me. He was very knowledgeable and listened to what I wanted to accomplish and then sold me exactly what I needed to do what I wanted to do. He didn't try to blow me away with the latest technology or terminology, just got me started exactly the way I wanted to start. As I explored the world of vaping (it's amazing how many google searches end up pointing to ECF), I had more questions and I went back to that shop. They always were able to answer my questions and point me in the direction I wanted to go. Now I stop by whenever I'm in the area and have more questions and they are always friendly with explanations and help if I need it. The customers range from your tatted 20-somethings to 60s. It's interesting to find a place where customers will jump into a conversation and help you figure out what you are looking for. I've had other customers recommend juices to taste, let me try their equipment, etc. And now I find that when I am in other vape stores, I do the same thing. I was at an opening for a store near me and a woman about my age walked in (mid 50s) and wanted to get started. I happened to have a setup like she was looking for and I volunteered to let her try my MVP2 with the house test tanks. Helped her dial up and down the wattage so she could taste the difference in flavor, answered questions about tanks, batteries, charging, etc. I probably helped the vendor sell over $100 on her purchases alone. Quite simply, I've found that for the most part, no one at my local vape shops is "cliquish" in any way. Our common bond is vaping and age seems to be no barrier. It may be kind of a shock for someone over 70 to walk in the first time, but the personnel at these shops go out of their way to make anyone feel welcome.