This guy is thee god, of customer service! I literally just emailed him about a malfunction I had with a particular product, which was my fault to add...at 12:45AM PST (thats 3:45am his time) and he responded to me a minute later! And he's fixing the problem out of the kindness of his heart! It just goes to show that there are good and honest vendors out there still. Bruce, You the MAN! 
