i uasally try to take care of problems privately but that didnt work in this case,4 weeks ago i sent ps a broken 510 v2 adaptor,the second one,for replacement,casey was nice and told me they will get one right out,after 2 weeks of waiting,i pm casey, told her i didnt recieve my 510 replacement adaptor,she said get back with me friday that just past ,i did i ask if it was possible to have the adaptor shipped out priority,she said sure but you have to pay ,ok,no problem,but for ps to do the priority mail i have to buy somthing then have it shipped priority mail,bull....,since last week i have put in a pm to casey,to cashe and 3 emails to pure smoker,nothin nobody got back,ps seems to be fine and dandy when things are going there way ,but when its not like these stupid crappy switches and adaptors,things are different,i have no clue how ps handles other peoples complaints but i do know what there doing to me,and it sucks,and this is all over a 2 dollars adaptor,i want my dam adaptor,even send back my broken one,just do somthing,,k9frog
cant get my adaptor back
- Thread starter k9frog
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K9Frog, I'm sorry that this situation has still not been resolved. As I explained privately, the adapter was mailed, and it is likely lost in the mail. (Wouldn't be the first time). We left for Vapefest on Friday morning, and I'm just getting to even look at tickets today. I have no intentions of leaving you without an adapter- we just weren't in the office on Friday. I answered your PM on pure-smokers.com.
all i know you said friday its now tuesday and the only reason you pm me was because i put this complaint here,when did you answer i have no emails from you since last week,what are we going to do to get this adaptor in my hands
casey maybe im stupid or somthing were did you pm me,if thats the link under you pm then it wont open for me
i must say after casey came back from there vacation,everything was taking care of,i got the adaptor 3 days after they sent it,and it works perfect,i guess i can say case closed
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