Catskill Mountain Vapor Store - Defective or wrong product issue : RichM76

[RichM76]

Company name

Catskill Mountain Vapor Store​

Date of your initial complaint to the supplier.

3 May 2014​

How did you contact the supplier

Email​

Ticket number (if you were issued one)

-​

General nature of complaint

Defective or wrong product​

Briefly describe your problem or issue

Ordered a total of three e-liquids from this company, two 30ml bottles and one 60ml bottle, only received three 30ml bottles. Contacted this company by website ticket system, email, phone a total of five times with only one response saying he would ship remaining e-liquid the next day which I never received.
Had to end up contacting the Better Business Bureau on this company to try to resolve this.
The owner finally contacted me stating he would refund me my total order price.
But this has not been resolved yet.​

 

[RichM76]

Follow up: This issue is resolved with a full refund of my order total. But not before being threatened by the owner by his so called legal team.
Be very careful if you do business with this company, and know what your getting into. In fact, I would suggest everyone avoid this company all together. Seems the only recourse is to contact the BBB if you want your money back.

EDIT: I should point out that he said he gets his flavorings from Germany which I have no idea if true or not. I've never heard him mention this in any of his videos or conversations on Google+, Facebook or Twitter. He also claims to be BBB accredited which he is not.
Also caught him in another lie saying he tried working this out with me.

Trying to contact him five times with no response says otherwise.