Charger doesn't work, need help please

[coffee344]

I've emailed customer service twice and left three messages. No one has responded at all. I don't dislike my Bloog, and I don't want to have to send it all back and ask for a refund. I just want a charger that works. It didn't work right out of the box. I don't know what to do to get a new charger - pack it up and send it back? Just the charger? The whole kit? The instructions are vague on what to do if you want a replacement product or refund.

I was happy with the battery life. I used my Bloog daily for 4 days before the battery died. I'd just like to be able to charge it.

 

[coffee344]

Hey, it's finally working! Or at least it looks like it is. The light is red. Maybe I willed it to be LOL.

I still think the thread on my battery and the charger aren't lining up correctly.

 

[Mr Bloog]

Hey, it's finally working! Or at least it looks like it is. The light is red. Maybe I willed it to be LOL.

I still think the thread on my battery and the charger aren't lining up correctly.

Glad it is working!!If you have any issues, please email to me at bjs@bloogplanet.com or leave a detailed message if you don't get me on the phone. I will get right back to you!