Thanks CellMeister,
I charged it overnight, and then started to use it. After using it twice (about as long as two regular cigs), the red end of the LED started flasing, about 8 times and then, it would stay on about 3 or 4 seconds and die out. So I put it back on the charger for at least an hour, and it would work again. But not for long! Only about 2 normal cigarette's worth and then do it all over again. I have read to the manual 100 times, and it says that it lasts a whole day's worth. Mine certainly is not. Maybe last 2 cig's worth if that!
I tried emailing the company to no avail. We are not local to Vegas, actually in Canada.
I am plugging it into a desktop computer, with no other USB devices in it.
I hope I am answering the questions properly, but I think it just is dying way to fast. I def. couldn't use it all day, and it seems very high maintenance, just wondering if that is usual or not?
OK,
I am assuming your computer was turned on when you were charging?
Does The Box It Came In Have Any Branding or Name on It?
What was the Name of The Kiosk?
How Many Batteries Do You Have?
If More Then One Battery, Did You Try Both?
Does the Charger Unit itself have a LED color light?
What color when 1st put in?
-> Do Not Jiggle Or Wiggle Anything But Your Body or Someone Else's Body!
What color if any was the charger unit LED when u took it out?
Try this: Go plug the USB charger Cord into your computer (turned on) without the battery in, if its already plugged in unplug it for a minute, . Now still without the battery in the USB Charger did or was there a LED light on the USB charger? If so what color? Go to next step below.
Now Put your E-Cig Battery into the USB Charging Connection that was already plugged in the computer. Did the Battery LED Flash? If so Color & Times & how long before it stopped?
-> Do Not Leave Your Battery In The Charger Unattended (yes baby sit it for safety for now)
What Specifically are the Charging Instructions (you read 100 times)?
FYI:
- Nothing Last All Day, Its Marketing Crap
- All Charger LED Indicator Lights & E-Cig Battery Indicators are not the same. For Example, some instructions will say when the LED turns green it is charged, others may say when it turns green leave it plugged in for xxx time etc. Frequently the charger manufacturers use cheaper components inside the charger, so charge indication by LED is Not An Indicator Of The Actual Status. Then some protected batteries have a chip that "speak to the charger", the charger will then adjust as necessary, in theory, and in practice, but then again you what happens is they decide to cut costs the manufacturer (s) may use cheaper components, again screwing the consumer, same as battery cell materials (not all the same or what they were suppose to be specd at).
- If you followed the charging / and other instructions and followed them through, your batteries and/or charger are defective with no fix, you may need new batteries & or charger as well.
- What to do now if the batteries are defective or you can't Vape with it?
-> If you Paid via credit card & not cash, you should be able to get the companies phone number of your cc billing statement, u can probably call your cc company now to get it. If you get the phone number, then you will have to get a hold of them & explain to them.
-> If you can't get a phone or a response back from them and you paid via credit card, you can call your credit card company to dispute the charges, so you may have some luck with that, refund wise or the company may call you.
-> If you paid by cash and can not get back to the Kiosk, I am sorry, but you are probably out of luck with no contact information / receipt.
-> If you can figure out what brand & model # you have, you may be able to buy some batteries for it, I don't suggest it though since your having enough issues.
-> Lastly, Check the forum for the good rated vendors, then purchase a new kit from them. But please do not mix and / or mix your new e-cig accessories with your new one, especially batteries & charges.
This is just my opinion & suggestions. Please follow the owners manual for all instructions.
Good Luck!