CS Tickets on COV site

[kiba]

hi, my gf opened two support tickets on your site. the first one was opened 12/30/2012 and she hasn't heard anything back, I'm just posting this to ask if this is the correct way of contacting customer support for COV? if not send me a PM w/ a e-mail address that she can contact you guys on. TIA.

 

[kiba]

Anyone? Beuller??


• sent from a janky pos iphone 5

 

[Bigbuyer]

You can PM me here. I will check the tickets with Justin.

 

[kiba]

cool thx, PM sent.

 

[JthaBigVapor]

Hey,

Sorry, sometimes a ticket or two falls through the cracks. I apologize if I had not responded to your ticket but I will be happy to resovle the issue for you. Please send me a little PM as well so I can get to this. Otherwise, Bruce will give me his pm later...

Thank you

 

[kiba]

I think we got it all figured out, btw thanks bruce... Excellent CS here at cov, and i just found out i love your juice im not quite sure why it took me so long to try some


• sent from a janky pos iphone 5

 

[kiba]

but i will send you the pm, just in case you need it. PM sent


• sent from a janky pos iphone 5

 

[JthaBigVapor]

thanks bud got it, we are working it all out