@dwcraig1 Thank you for your feedback, great to see your package delivered in expected time.
Hi BigBadLion, thank you so much for your trust. There is always a solution if you have a problem, please feel free to reach out to me or our customer support team.
Hi Katya, Your package are not lost. Please let me know your order No. and at the same time I'll convey it to our support team so that they'll open a ticket to you to follow up.
If it's "shipped", that means our carrier has handed over the package to the airlines, your package has taken the flight to the next facility(processing center), if it's pre-advised, that means the carrier is asking the airline for a flight, and the airline will schedule a flight for it.Thanks a lot Selina!
I recently made some orders! In theory two of them were recently "shipped" (one is pre-advised and the other one is still at "shippers warehouse", so I suppose they must be "ready" to go out but are still at fasttech).
According to your experience, what's the average time (or the best and worst times) it may take for shipments to arrive in Chile? And to be delivered?
Thanks again!![]()
HI Selina and thank you for your response. I already contacted CS and was told to be patient because even expedited packages may take up to 20 days to update. Normally I wouldn't worry too much, but we in the United States are running out of time. As you know, the deeming regulations go into effect on September 9th and after that date everything we're using becomes illegal.
What is best and fastest way to get a package shipped to US right now? I have two more orders sitting at FT and the estimated shipping dates are constantly changing--from in stock and ready to ship to ships in % days, then ships in 7 days, and some changing into discontinued.
Any advice?
Thank you for the feedback! We're getting better now on the shipping, I believe most of the people will see.I placed an order on 08/24, and it's now sitting in Los Angeles with a delivery date of Wednesday the 9th. Shipped United States Express ePacket. Happy with that,
Sorry for the 3 months long waiting, shipment is getting better and better.They sure have picked things up again, my 1st order from them in 3 months was 08/25 and it was in my mailbox today, sure can't complain about that![]()
Thank you for the positive feedbackYes, they did! My orders have all arrived safely an in reasonable time.
Hi Tinben, order moved, it's been handed over to the airline on 15th November.Gosh, had to get ticket for my shipment. Fingers crossed.