Customer Service?

[lookin2quit]

I was just wondering how long it usually takes before customer service contacts you after you email? I sent an email yesterday at around 4pm about a battery I received DOA, asking what the procedure was for replacement and haven't heard back yet. Sorry if I'm being too impatient, I'm tired of swapping out batteries all the time and it sucks to have one right here that would last all day if it were working.

 

[Pocket Aces]

Lookin check your email I responded this morning!

Happy vaping!
Frank

 

[lookin2quit]

Yeah, got it, thanks. Sorry for being impatient, I know you've got other things to do especially during the holidays. Just sucked being here with a new XXL and having it not work. Get back to me when you can about shipping back the defective one. Have a Happy New Year!

 

[doktav]

Frank,

I also sent you an email regarding a defective passthrough battery both support and your yahoo email. Have you had the chance to check it?

Thanks,

Donny.

 

[zorba1]

I orderd a XXL myself I hope I get a good one!

 

[Pocket Aces]

Frank,

I also sent you an email regarding a defective passthrough battery both support and your yahoo email. Have you had the chance to check it?

Thanks,

Donny.

Donny I remember getting your email Wednesday and thought I answered already. I had some relatives show up Thursday with a surprise visit and have been a bad boy and not gotten to any support emails since. Watch your IN box today I will be catching up!

Frank

 

[Pocket Aces]

Frank,

I also sent you an email regarding a defective passthrough battery both support and your yahoo email. Have you had the chance to check it?

Thanks,

Donny.

I orderd a XXL myself I hope I get a good one!

Zorba they are all GOOD!

Happy Vaping!
Frank

 

[zorba1]

I look foward to recieving a trouble free XXL! I love a smooth transation! I will post the results