I've been requested by Boge to run a drive and collect everyone's bad batteries and atomizers. I will take down everyone's name and what they sent me. Then I will send all the bad parts to Boge (with the owner's name). Boge will replace the bad parts, and I will send them to everyone once I receive them from Boge.
The reason for this is there have been a few complaints that a few of the vendors of the Boge Leo products haven't been fulfilling their warranty. George Xia, Director of Marketing and Sales for Boge, has asked me to do this. With the dead atomizers they can determine what the issue is that causes this, and come up with a solution, be it in use of the atomizers or production issues.
Everyone with dead atomizers please contact me via PM for my address. I will respond as soon as I can, and get this ball rolling. I'd like to do this by the end of January if possible. I will collect the parts and label them respectively with their owners' names and addresses. (Please include where you purchased your atomizers, also).
What I'll need:
Your full name, ECF name, address and a contact phone number. Also where you purchased your Leo and when. Of course I'll need the dead atomizer, too. Your shipping should cost a buck or two (I'm in Ohio). Sorry, this won't be refundable. However, you'll get a new, working atomizer (or battery) out of the deal.
Please expect this to take a few weeks. By the time I gather the parts, ship them back to Boge, they test them, etc., and ship me new parts to again, ship back to you, we may be looking at the end of February. Remember, China is on Holiday from Feb. 3rd to the 14th.
The reason for this is there have been a few complaints that a few of the vendors of the Boge Leo products haven't been fulfilling their warranty. George Xia, Director of Marketing and Sales for Boge, has asked me to do this. With the dead atomizers they can determine what the issue is that causes this, and come up with a solution, be it in use of the atomizers or production issues.
Everyone with dead atomizers please contact me via PM for my address. I will respond as soon as I can, and get this ball rolling. I'd like to do this by the end of January if possible. I will collect the parts and label them respectively with their owners' names and addresses. (Please include where you purchased your atomizers, also).
What I'll need:
Your full name, ECF name, address and a contact phone number. Also where you purchased your Leo and when. Of course I'll need the dead atomizer, too. Your shipping should cost a buck or two (I'm in Ohio). Sorry, this won't be refundable. However, you'll get a new, working atomizer (or battery) out of the deal.
Please expect this to take a few weeks. By the time I gather the parts, ship them back to Boge, they test them, etc., and ship me new parts to again, ship back to you, we may be looking at the end of February. Remember, China is on Holiday from Feb. 3rd to the 14th.