Defective Devices: NEWBs READ!

[Figurehead]

I have noticed a sharp increase in "defective device" threads. I was wondering if there were really this many defective devices until I noticed the majority of the threads were started by new e-cig users.

I think it is important that you realize that there is most likely a greater chance of user error than actual defects.

When using an e-device, you need to learn how to use the device. Often you have to learn how to vape, as it is different from smoking.

I suggest if you are having problems, find someone on the message board that has the same device you do and ask them politely for help before making a post saying that the device doesn't work, that you hate it, that you give up, that you are sending it back, etc..

Most everyone here is helpful and do what they can for you.

I fealt it necessary to make this post because with the increase in users, the last thing any of us want is for a newbie to come here and see nothing but those types of posts.

Defects ARE part of any product, and e-cigs are no different, HOWEVER in most cases the problems are on the USER end, NOT the DEVICE end.

Get familiar with your product before posting negatively about it, for the sake of the comunity.

ALSO.... if you really DO have a defective unit, get in touch with your supplier. Most of them here are more than willing to take care of you and make you happy. It's alot easier to do that for you if they or their product is not slammed publicly because you had a moment of fustration.

 

[Figurehead]

Don't want this one getting lost.

 

[balldope]

Figurehead, I agree I have countless bats and atts and only had a few that had any problems and that was after a few weeks of use. There are a lot of posts/threads that are HowTos/Hints and should be read by an NewB or anyone that is having issues.

 

[breakfastchef]

I recall a post from the past by Cashmere where he summed up the percentage of returned items that functioned properly. Maybe he will read this and gives us his take from the Puresmoker point of view.

 

[D05GTO]

My Favorite Threads.... What's the best E-CIG model?

See a few a day it seems.

 

[KreeL]

Good advice, Figurehead. There is indeed a learning curve to vaping. It's not difficult, but it is different. I shake my head when newbies who have only had their pv for several days make posts about boiling their atomizers, yanking the strange looking fiber out of their atomizers, or straightening their atomizer bridges with tweezers. The list goes on and on.

Figurehead gives great advice here. Please visit and read the threads about your particular unit. Don't try anything until you know what you are doing and understand what could happen if you do. Anyone can try the cart straw mod, but even THAT can be testy for a newbie.

When you are new to vaping, just leave everything as close to factory original as you can until you get a complete understanding of what is happening between the tip of the mouthpiece to the tip of the battery. Let your own tastebuds and senses tell you when you need to top up or refill. Don't read other posters' bizarre problems and automatically think they will happen to you. You might be tempted to try to fix something that isn't a real problem and ruin a piece of your equipment.

And as always in this forum, if you have questions and can't find the answer in other threads (there's a very cool search feature built into this site), then by all means, ask away. We're all here to help.

 

[mamacat]

I have to agree with Figurehead and Kreel. There is a learning curve to vaping but it is well worth the end benefits. I have had very few truly defective parts ~ I have about a 5.5% failure rate at this time and I can certainly deal with that. But before I assume it is a part failure, I always ask someone who has a device similar to mine (these days it is much easier to find an experienced 510 vapor).

I always use the search function because I figure I am not going to have an original thought at this point in the game. If I am unable to find what I am looking for, which is extremely rare, I ask someone who I know can get me going in the right direction.

Most everyone here is willing to help out a novice PVer and I find it very comforting to know that I have a support system as strong as the one here!