I have to use the shortie adapters on all my 10s clearo's, and still have to raise the center pins most of the time. And one of my eGp's won't work with a 10s no matter what I do. Maybe an adapter is what you need?
if you have replaced the coil and wick assembly i have found that some
will not contact the center pin in the cartridge assembly.
i have had to pull out the center pin of the coil assemble a little or
carefully swap out the center pin of the old coil assembly to the new one.
the tolerances used in the manufacturing of these devices is abysmal.
i'm talking branded stuff here too.
either that or these parts are being rushed through assembly to fast for the workers to use proper care
in handling the parts.
regards
mike