Does free samples and personal notes on packing slips make a difference to you?

[RobinBanks]

YES and also no. These things aren't going to make me re-order juice I didn't like or make up for a poor experience otherwise.

I can't say it isn't nice though! It does put the cherry on top of great juice.

Take for example.. AiV. I love the juice, hands down. The extra 5 miles they go though? That makes my heart feel warm and fuzzy and makes the whole AiV experience beyond great to me. On my last order they drew my name inside the box. They didn't just write it, they drew it into a neat design. The artwork, extras, samples, personalized thank you cards... It just shows me how much they care about their company and their customers. It makes me beyond happy and turns it into something to be excited about instead of just great juice.

 

[Harlen]

If they wish me to buy them a little free will pay off big if I like them

 

[GrandSam]

Makes a HUGE difference. If MBV decides to stop with their 15ML sample idea, there's a good chance I'll start buying locally again. I love their juices, and the 15ml free sample usually causes me to go back on the site and order more. I usually pick up 2 30ML bottles with 1-2 extra shots, coupon code, and one extra goody to cap it off at around $17.