E-Liquid. Are you getting what you pay for ?

[ApOsTle51]

Under the Sale of Goods Act, retailers are responsible for faulty goods, that is goods which are not 'of satisfactory quality' - for up to six years after purchase

Many stores mentioned the one-year guarantee - which had now expired - as the end of the line for their responsibilities. This is wrong. Rights under a guarantee are in addition to rights against the seller under the Sale of Goods Act.

The Sale of Goods Act 1979, amended in 1994, says that when you buy goods from a trader they must correspond with the description, be of satisfactory quality - which includes lasting a reasonable length of time - and be fit for the purpose. If the goods aren't of 'satisfactory quality', you're entitled to claim your money back or to claim compensation, which is normally the cost of repairs. This lasts for up to six years after you bought the goods - five years in Scotland. The retailer, not the manufacturer, is legally obliged to sort out the problem if the goods don't meet these requirements. A manufacturer's one-year guarantee is in addition to these rights - many offer free repair or replacement without quibble. Extended warranties are an extension of this.

Absolutley nothing comes with just a 1 year guarantee

 

[trog100]

Under the Sale of Goods Act, retailers are responsible for faulty goods, that is goods which are not 'of satisfactory quality' - for up to six years after purchase

so when u buy some from the "anything for pound shop" what does six years mean..

a reasonable time.. its impossible to put an exact time limit on this.. i love anything for a pound shops.. i would hate to see them disappear because of idiot government legislation..

consumer protection law is a double edged sword..

trog

 

[Josiah]

And people that very well be making good and inexpensive ejuice will be regulated out of the market. I think it's a bit hypocritical that you want your choice of what to buy, but don't care about the supplier's choice of what to sell or how to limit costs. Maybe we should require clinical testing and certifiable ingredients for you home cookers out there too, just to make sure it's fit for your own consumption. It's your responsibility to ensure that the ejuice you're consuming (remember, suppliers aren't shoving it down your throat) be safe. Otherwise, why are you vaping the stuff? Some people are fine buying unproven goods, because they can be much much cheaper. You're not. Pay more, but don't tell them they can't pay less.

The simple fact is, Kate, your requests could easily be met by any supplier. At a price. If they see a large demand, they may just go for it. As it stands, I see pretty much all suppliers as a bit shady. I would certainly be willing to pay for proven quality ejuice, and from the sound of it you would too. I fully support you in that endeavour, but I would rather the government stay the hell out of ecigs completely, because it's none of their business what I put in me.

I do think it would be neat to work out a specific set of requests that suppliers meet, leave the politics out completely and just say:
a) we want provably good ingredients
b) instead of force feeding mice ejuice, pump nicotine-free vape into their cage
etc.

 

[shesmokem]

It's true, suppliers get "short" bottles. When my bottles are "short" I generally throw an extra in the bag. You usually get as much, or more than you pay for, from me. But the problem isn't over here, it's in China. When my bottles were bursting full, that's just what they did...burst under pressure. Forget Glass, it's too expensive to ship. Also, the Chinese save money by shorting us, and they know it. They know we won't send it back. I have syringed bottles, so I know exactly what 30 ml. should look like. But I will tell you, this doesn't only happen in e-liquid, or in half filled cartridges. This happens right here in the good Ol' USA. Check what comes out of the Grocery store sometime.

 

[ApOsTle51]

In Britain, the Weights And Measures Act 1963/1985 makes it illegal for businesses to give short weights or short measures to consumers. For example, it is illegal to sell a consumer half a pint of milk when it states on the carton that it contains one pint of milk. Trading standards departments are responsible for enforcing the Weights and Measures Act.

The purpose of regulating weights and measures is to ensure that consumers have the information on quantity that they need to make informed purchasing decisions and that they can be confident that when they make a purchase they are not being sold short weight or measure. It also protects businesses from unscrupulous competitors.

 

[Kate]

"It's your responsibility to ensure that the ejuice you're consuming (remember, suppliers aren't shoving it down your throat) be safe."

Josiah, that is the point, warranties insisting on certain brands being used override consumer choice. Some people would argue for warranties that would have them shove it down our throats.

I'm not as trusting of human nature as you, I think the only way to ensure safety is for checks and standards to be upheld - regulation.

 

[trog100]

I'm not as trusting of human nature as you, I think the only way to ensure safety is for checks and standards to be upheld - regulation.

okay kate u dont trust people or human nature so why do u trust the ones that would be doing the regulating..

they might regulate in ways that dont suit u or any of us for that matter..

when the "regulations" do come i am pretty sure they wont be to our advantage..

trog

 

[Kate]

I'd rather take the risk than be poisoned with tainted eliquid.

Just one death will do it for esmoking, it will knock it back years when we could be looking at improving the lives of millions of smokers if done correctly.

 

[Josiah]

If it's not up front, it's not a contract. You have every right to get the product, see the requirement, and reject the warranty and the ecig. Hopefully you'd catch it before that, but it doesn't limit your consumer choice because you have the right to buy any ecig you want. Just because you can't get your ecig of choice with the warranty you want doesn't mean your consumer choice is limited. It's almost like arguing that your consumer choice is limited because the contract to purchase a DVD excludes you from copying it. I still agree that it's flaky and cheap, though. I plan on buying Jantys, and if that stipulation hadn't been retracted, I wouldn't have done it. I want to use much stronger juice (heavy smoker) so that my expensive atomizers last longer.

But the last bit of my last post was to draw us away from this. I could go on at this for hours, ask my g/f. Or my dad. Or my coworkers. And I'm new, so I don't want to get off on a bad foot with the veterans.

 

[trog100]

things are rarely done correctly kate.. which is why the world is in such a f-cking mess and facing immanent social and financial disintegration..

two sorts of people run the world dudess.. greedy rich buggers and well intentioned fools.. sad but true..

trog

ps.. u are getting off on a good foot with me joshua.. he he

 

[Kate]

That's right Josiah, I don't have to buy certain brands with conditional guarantees. I already have and I have recommended a brand on the basis of my understanding of the contract. Now I have discovered that the contract is subject to change from one day to the next with no notice, fixing consumer choice in relation to that brand.

Not all consumers are completely informed about the spending decisions they make either, should those people be left with no protection because they are unaware of the tricks of the trade?

EDIT
Trog, your world is narrow and sad, I'm glad mine is mostly different.

 

[trog100]

my world is old and wise kate.. your is naive and simple minded..

ignorance brings bliss.. wisdom bring sadness.. may your naivety long be with u..

trog

 

[Kate]

You're a funny old bugger Trog, think you know it all, lol.

 

[trog100]

You're a funny old bugger Trog, think you know it all, lol.

View attachment 212

yep.. a funny old bugger and i dont know it all.. just more than most... something u must be vaguely becoming aware of by now.. or at least u should be.. he he

trog

 

[Kate]

yep.. a funny old bugger and i dont know it all.. just more than most... something u must be vaguely becoming aware of by now.. or at least u should be.. he he

trog

Not really.

You might be handy with batteries but with everything else you're mostly just opinionated with no back up when challenged for evidence. You dodge relevant points because you don't want to challenge your beliefs and try to make it look like you are gods own authority on anything and everything. You repeat your arguments incessantly even when you've been proven wrong. Repetition might be good propaganda but the substance still doesn't stand up to scrutiny.

I don't think you are smarter than most, just more fixed in your ways and tenacious. Anything else you want to know?

 

[ApOsTle51]

ahh , but kate , didnt you know that it's 22.000 dollars per imperial gallon for e liquid

 

[Kate]

I had heard that somewhere ... lol ...

 

[dc2k08]

So it seems it's a manufaturing error and not a weights and measures error from the retailer.
I just assumed the retailer bought in bulk and rebottled the liquid for sale.
Obviously that's not how it works.

@ apostle, you are absolutely right. it is the manufacturers' fault. hopefully they will step their game up.

..........................
Exceptions:
Damaged goods or non or bad functioning goods, cloaked atomizers due to clients misusage, bad handling or the usage of other than original JANTY cartridges, liquids or other items in combination with JANTY items are excluded from warranty. All returned items are checked at the moment of return at our warehouse. User data from the micro chips will be verified. The microchips inside the switches, batteries or USB compartments register abnormalities, density of liquid residues and abnormal high "peaks" from wrong usage."

@ kate, that is hilarious. never saw this. i sincerely doubt their chips are that sophisticated. what total bunkham. but I can see why the warranty would be void. Janty's liquid according to knutselpeter's spoon tests came out as one of the cleanest (though he might have a vested interest in describing it as such, i dont know), where as we all remember the problems johnson's creek liquid gave to atomizers. it clogged them after a few uses as it was not refined.

so why should Janty have to replace an atomizer that only broke because someone used johnson's creek (or any other) e-liquid in there? it makes sense that they would not want to honour their warranty and that's completely fair IMHO. now, about scaring the consumer into believing they have a sophisticated means of determining whether or not non-janty liquid is used, that's just OTT and im LMAO.

 

[Kate]

I can understand them wanting people to use decent juice in their atomisers DC, I don't dispute that would only be fair. I think all juice should be safe and atomiser friendly though and there is no way to force that issue via warranty conditions.

 

[Josiah]

That's the thing, they can't legally change the deal after the purchase. Makes the rest of the argument moot if we're starting at a supplier doing something illegal to kick start the whole thing.