Hi Guys
I would like to answer.. I work the whole weekend to get orders out without having to put up higher than the 11 days and most orders are being shipped in a few days,, I put that time up to keep any of the people that need their juice faster than i can Possible make it.. and the free shipping over 80.00 i had to change that to a flat rate of 5.99 for everybody because the shopping cart i am using will not let me use both a flat rate and a free shipping rate without going live on USPS, which is very hard to integrate and i had problems all weekend of grand opening so i gave everyone a ton a free stuff that had to pay the 5.99.. and i ship priority for 4.80 and i pay from 8 -13.00 on DIY kits so the 5.99 makes up for a little of the shipping money i am losing.. But I ALWAYS include freebies for everyone.. I also put up there will be no more free shipping over 80.00 after that weekend was over and it states on the front page all orders are a flat rate so no surprises.. .I like to be VERY upfront and honest.. I am however trying to implement a free shipping coupon over 80,00 when i get this good to go i will bring it back.. but right now that coupon keeps giving free shipping to every order..so i am working on it.. But please believe me... I work sat and sunday to keep the rate i am going. I believe that you guys that support me know that i try very hard and the 11 days is up there for my protection so that i do not get any mean emails saying i wanted my stuff yesterday as i can physically fill the amount of orders i have and I Will NOt give up the personal touches and the free samples that take extra time.. so if i lose sales because of that then i do.. and i know my Happy customers yes will be less when could have been more but I have Done My BEST for them..
next question..,, I do have to go through and redo the fairys finest and the loranns and capellas.. I will do this as soon as i can it is very important
also i will put in the unflavored VG also as that is not up there yet., i just got the pgs put in last night.
thank you as my to do list is long..and finding these things for me is a Hugh help..
and as always I thank You for bringing these things to my attention and keeping me straight and on track to having one of the best sites out there....
and jimmybat thank you.. I do work alot..lol
As you know i love what we do... and i want you guys to have the best,,,,sometimes it is about the product and not all about the money..
The 11 days on the front page is SO important to me so I dont stress out with Hurry and send out a bad product.. I know those who do order even after seeing 11 days wait WANT the best....and that is what i want to give you guys... the best that i can.
I wish i could be faster I really do.. I do have my mom labeling and helping me. as you know george does the most work when i can not stand anymore he does all of the work..
I love to talk to my customers on the phone and help with information.
These things are what make me different..
THANK YOU so much for a 9 out of 10.. I love being a 9... and I have the best patient customers on the ECF.....
I hope i answered the questions..
thanks dawn
sorry about the rave but please please know how i hard i do work...
