Email Confirmations on web orders

[SMILIN]

I have heard from a few customers that they did not receive an email confirmation after they placed their orders on the website. I'm trying to find out if some of you other wonderful folks have received or did not receive email confirmations. Everything worked in testing so I just want to make sure everyone is SMILIN

vape ON

 

[ShapeShifter]

got mine #1260

maybe check spam box? sometimes things get dumped there

 

[SMILIN]

Thank you!

That's was my thought too

 

[ZambucaLu]

Got mine #1252.

Lu

 

[rejoice]

Receive mine #1263 and 1277. Made one order and than wanted some more.
So two confirmations.

 

[Cellmeister]

Steve,

You already know I did not get mine, if it helps I am using Gmail (its Not in The Spam Folder).

Immediate Email From PayPal "Apr. 8, 2009 15:54:02 EDT"

Keep Vapin!

 

[DJ_Feffen]

Steve im an IT guy in the daytime and your mail server's "Reverse DNS" record, itsnt right. This could be why the messages are not going through.

A lookup on your servers MX records show this:
"vapor4life dot com. MX IN 86400 mail dot vapor4life dot com." [Preference = 10]

Which means mail to and from "vapor4life dot com" comes from "Mail dot vapor4life dot com."

Most domains do a reverse lookup on that "mail dot vapor4life dot com" to prevent spam. That first step of the check shows up as:

Name: "mail dot vapor4life dot com"
Address: 64.34.197.237

So if i do the reverse check it should show me the same answer as above. But instead it shows tihs:

Address: 64.34.197.237
PTR record: "www dot subsidymedia dot com"

Let your ISP know your reverse DNS entry is wrong. This will cause MAJOR MAJOR problems with mail delivery, especially to the bigger domains such as gmail, aol, yahoo.

Hope this help you out.

 

[DJ_Feffen]

If reads better if you replace the "dot" with an actual . im not allowed to post links yet.

 

[pwholmes]

Got mine as I noted in another post, but may as well reconfirm it here, one from orders@vapor4life and one from paypal. Ordered last night within an hour or two of the site being up.

Paul

 

[RhinoOne]

I placed an order (Order Number 1275) this afternoon and got an email confirmation.

 

[IntrinsiclyMe]

Order 1290 and no confirmation email here either (also checked in spam folder). I did get the paypal confirmation email

 

[justus6]

no confirmation here I'm also using gmail i didn't jot down my order #

 

[SMILIN]

Thanks, I will get that checked out right away!

Steve im an IT guy in the daytime and your mail server's "Reverse DNS" record, itsnt right. This could be why the messages are not going through.

A lookup on your servers MX records show this:
"vapor4life dot com. MX IN 86400 mail dot vapor4life dot com." [Preference = 10]

Which means mail to and from "vapor4life dot com" comes from "Mail dot vapor4life dot com."

Most domains do a reverse lookup on that "mail dot vapor4life dot com" to prevent spam. That first step of the check shows up as:

Name: "mail dot vapor4life dot com"
Address: 64.34.197.237

So if i do the reverse check it should show me the same answer as above. But instead it shows tihs:

Address: 64.34.197.237
PTR record: "www dot subsidymedia dot com"

Let your ISP know your reverse DNS entry is wrong. This will cause MAJOR MAJOR problems with mail delivery, especially to the bigger domains such as gmail, aol, yahoo.

Hope this help you out.

 

[Cellmeister]

Hi Steve,

If your Still Up or Tommorrow, I Just Used Your Contact Form On Your Site To Send You A Message (2nd Message Today, No Reply from 1st), Take a Peek Later If You Got Your IT Taken Care of.

If You Do Reply Back To My Email Address I let You Know If I Got It.

Thanks

Keep Vapin!

 

[]v[icr0-kn0x]

Yup, got mines "Your order number is 1256, placed 4/8/2009 at 8:10AM." Just wondering though, will we get another confirmation when you send out the orders?

 

[RacoonSpirit]

I just put in an order and had a confirmation email almost immediately - both from Vapor4Life and PayPal. Very quick! Looking forward to that Vapor King after all the rave reviews....

 

[SMILIN]

Thanks for the reply everyone, we're looking in to this

 

[f7eleven]

i received my order confirmation email from v4l before even completed the paypal transaction.

 

[andel11]

Got mine in less than 2 minutes after I placed my order.

 

[macpanda]

I got both the V4L and PayPal confirmation emails right away and Im using Gmail.

And steve I just sent you a message from your site. Thanks