Hi All, Just wanted to share my experience with Everzon. I purchased a Cigreen SVIP200 from them back in November 2015, i purchased this item as a Christmas gift. I gave it to the recipient on Christmas of 2015. He used the product for about a week, the screen stopped working, (dna 200 evolve). I began emailing Everzon, three weeks passed, no response. Emailed them almost daily. Finally, i disputed the transaction with PayPal, after a couple of weeks, they sent me an email saying that i was eligible for a full refund, all I had to do was send the item back, they provided me with an address. I promptly mailed the item back, cost me 32$ to send back to China by the way. I provided them with the receipt and customs number, yadayadayada, one month later, they closed the dispute with no refund, (at this point I am out 182$). They said I should contact the seller directly for my refund, i found this hilarious, because if the seller would have communicated, I would not have had to dispute in the first place. So, I have emailed this company, sent them PayPal invoices for my refund, all to no avail. Customer service rep, (Cindy) in China, lol. Says its now past warranty! Lmao, it's april of 2016 now, but the process began waaaayyyyyy before warranty expiration. My am out 182$, have no product, and they refuse to do a dàmn thing about it. Do not deal with Everzon, you will regret it. buy your equipment from a reputable US dealer. You may pay a few more bucks, but in the event you have a problem, you won't be out any money. Do not depend on PayPal to resolve international purchased for you, it won't happen either. Takes longer for the mail to get there, than they will leave the dispute open for. Trust me! Do not buy from Everzon!
Everzon
- Thread starter Troy Franklin
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Welcome to ecf, Troy. I'm sorry that happened to you. So, what are you vaping with, now?
Thanks for the welcome, I have a number of contingency vapes. I have the Mad modder dna 200, a vtbox 200, 2 44's from litt up custom mods, vaporshark dna200, IPv4 and a couple of other non mentionable backup boxes. I primarily vape with the SMOK tfv4, but have a number of other tanks and RDA's. The svip200 from Everzon was a Christmas gift for a friend. I have had multiple dna board failures, all of which have been taken care of by real companies, unlike Everzon. Thanks, Troy
Hi Troy and welcome to ECF. Sorry you had this experience with Everzon and are out $182. Thanks for the heads-up, good sharing this sort of information.
Thanks for the welcome gingertalk, my hopes were to warn everyone about buying from other countries in general, Everzon just happens to be my specific first hand experience. I am still sending emails, and they are still ignoring them, I have also sent them countless PayPal invoices with notes stating the refund request. Looks like they would rather lose business from bad reviews, rather than give someone back their money for a product they have gotten back already. This whole thing has taught me a valuable lesson. I will only buy from the within the country i live in from now on!! You can justify the price differences by considering the service and warranty aspects.
Welcome aboard
Sorry for your bad experience, but one bad apple does not spoil the whole barrel. I have done business with several chinese companies without issue and have returned items that have failed for refund/replacement. So, just because they are in your country does not make them reputable.
Good Luck
I agree, just Everzon. I have bought countless things from Fasttech and have had 0 issues with returns/refunds.
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