I had posted another thread on how to get in touch with them, and they still are not returning my emails. The one response (well actually 2 I did get said there was no order placed by me on Nov.26 and they wanted the PayPal invoice #) and after I sent a couple more Emails, I asked dont they ever read their e-mails and they sent it right back to me. So, no choice I started a dispute with PayPal, $237.19 is a lot of money especially this time of year. It makes me double mad because they were Christmas Gifts. They have not responded to Paypal either. I thought they were supposed to have a good reputation! 