eVic-VT mini?

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DanJiblets

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Received my mini today. Charged up my fresh batteries, loaded one, and have a spare. Going out for the night with it. Initial impression is that I love the size and feel of it, and it's giving me an amazing vape even compared to my other mods with the exact settings. I bought it strictly for variable voltage. I'll update tomorrow when I have a little more time with it.
 

Tpat591

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Tpat591 you do know we spent a lot of time on the joyetech forum begging for help which never came so it ain't like we never tried and if it wernt for the righteous collective on this thread we may never of got as far as we did with a fix. Although doing a bit of back reading I see were still getting the " mine ain't broke so yours aint broke" routine. I guess the whole issue was purely user error and in my head. I must have imagined it all, sigh......:)
]
@Bru2basics @zeus01
I know that both of you have read enough of my posts in this thread to know that I never doubted you had issues with your units and I considered myself lucky that my three full kits from Ecig.com worked without any major issue. What I never liked was a perception that some members on this thread get very frustrated at other users who didn't have issues and made posts that were only trying to help (to the best of each of their abilities) and were ridiculed and, as I saw it, essentially chased away from the thread. I have offered my best theories as to what was happening and my best advice to pressure Joyetech into action toward a solution. I went further as to create inflammatory posts to spur community action toward seeking a solution as I have always believed people are more likely to organize & perform their best when they are righteously indignant. I admittedly was not aware of your efforts of the Joyetech site and the 11 pages over there created.

You say you have had no "joy" there for a solution, but you took the first step. Now is the time to ratchet up the pressure to get all affected users organized to documenting Joyetech's inaction and growing a database of their apparent disregard for Customer Service Support. You have shown them pages & pages of troubles from three separate forums. Now is the time to visit all the forums and get each user with an issue to fill out a trouble report documenting each attempt at seeking customer support and the response. I played around with google forms a little seeking a way you can employ to do this and came up with this as a way to capture data from those affected. Asking your thoughts if something like this will help you in your efforts:

Joyetech Product Problem Report History

Link is offered above because I cannot properly embed the form (sorry). Filling this form out will report results to the spreadsheet below within a 5 min delay.

The above form can be posted in a properly embedded first post in a dedicated reporting thread and the spreadsheet can be posted as the second post in the same tread as a way for users to view the results of the data capture and to link to in service requests. This spreadsheet as it grows with each trouble report can consolidate and organize individual reports and the spreadsheet can be sorted by serial number to show the history of repeated reports on a single unit at different times via different methods at different times.

Results Spreadsheet will be updated within five minutes:



Try it out & see it you think it would work to help you pressure Joyetech into offering the support we as a community require of them as a leading supplier to the community.
 
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CorallineAlgae

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Seriously, this thing gives me a better vape than any device I own. Coolfire 4, Evic VT, Disruptor. I have no explanation but I'm loving it. I'm lowering the wattage from what I'm used to. I'm not sure if it's the batteries? Thing is great!

Same here. I was all ready to get a second one after the latest SS TC upgrade, but they just came out with the v2, so now I'm a bit torn. Do I save $15 and get another v1 or do I spend more to get the v2 without knowing how the new tank performs. I already really like the eGo One (only with the CLR heads). The new tanks look like a better match color wise, but the airflow might be tighter or noisy with the new "hidden airflow" feature.

Either way, the VTC Mini is my all time favorite mod and has been vaping stainless steel coils in temp control perfectly since day one of the update using both an eGo One Mega and a Crown (each using rebuilt heads with 26 gauge SS). I really want another VTC.
 

stylemessiah

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I have an update...and this will further vindicate the experiences of other members who, i admit, i didnt believe at the time

After working fine for 2 weeks, both my Minis now, as of 2 days ago, fail to lock the atomiser resistance and as a result when i first put the tanks on and lock them at 0.14ohm (nickel) theyre fine. But if i power them down, when they come back on, the resistance drops by 0.5ohms to 0.9 and the vape is well, not vape.

The only resolution seems to be to remvoe the tank and refit it EVERY TIME i want to vape,
and this clearly not a solution, and my tanks 510 threads say No

Ive sent joytech an email with pics of proof of this and waiting to hear back.

2 Mini's from 2 diffeent vendors, same hw build.

Iv tried each one on varying and differing sw updates to no avail.

So now, im one of the afflicted.....oh joy

@Tpat591 - filled out your form as well.
 
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Tpat591

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I have an update...and this will further vindicate the experiences of other members who, i admit, i didnt believe at the time

After working fine for 2 weeks, both my Minis now, as of 2 days ago, fail to lock the atomiser resistance and as a result when i first put the tanks on and lock them at 0.14ohm (nickel) theyre fine. But if i power them down, when they come back on, the resistance drops by 0.5ohms to 0.9 and the vape is well, not vape.

The only resolution seems to be to remvoe the tank and refit it EVERY TIME i want to vape,
and this clearly not a solution, and my tanks 510 threads say No

Ive sent joytech an email with pics of proof of this and waiting to hear back.

2 Mini's from 2 diffeent vendors, same hw build.

Iv tried each one on varying and differing sw updates to no avail.

So now, im one of the afflicted.....oh joy

@Tpat591 - filled out your form as well.
Saw that you input your info, but this may not be final version. Looks like it captured the data with no problem other than some minor formatting issues. I worked this up for Zeus01 & Bru2basics to see if they thought it would work for them. They both reported that their problems are fixed after repeatedly re-flashing the latest firmware update so they might not be interested in carrying the torch on the effort any longer.

So your saying that the last FW update screwed yours up? I didn't flash mine yet as I had other things going on. Sorry to hear of your issues but I can see you believe them now. Sounded like Zeus01 was telling others to flash back to first FW version and run each of the updates in order as that may have resolved his issue.
 
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CorallineAlgae

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From reading all these posts, it's unfortunate that Joyetech don't answer the emails people here have sent them concerning there problems ... It becomes pretty obvious that they just don't care what we have to say!

Sad ....

That may be the reality of the situation. Although they are coming out with rapid updates. It looks like they are trying to solve people's software issues. It could simply be impractical for them to train and pay English speaking Chinese customer service reps well enough to respond to all of the emails. China isn't like a US or western country with lots of English speakers. Most of these companies can't even translate their owner manuals properly. It sucks to have a mod that keeps faulting out, and a Chinese ecig manufacturer that doesn't respond to customer emails sucks to deal with, but it might not mean that they don't care about what customers have to say. Who knows, they really might not care, but they keep issuing upgrades. Seems like they're hoping that the firmware upgrades will solve many of the issues (although some problems sound more like hardware defects). The language barrier is a very big problem, but it isn't always the same as not caring.
 

stylemessiah

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Saw that you input your info, but this may not be final version. Looks like it captured the data with no problem other than some minor formatting issues. I worked this up for Zeus01 & Bru2basics to see if they thought it would work for them. They both reported that their problems are fixed after repeatedly re-flashing the latest firmware update so they might not be interested in carrying the torch on the effort any longer.

So your saying that the last FW update screwed yours up? I didn't flash mine yet as I had other things going on. Sorry to hear of your issues but I can see you believe them now. Sounded like Zeus01 was telling others to flash back to first FW version and run each of the updates in order as that may have resolved his issue.

No worries, i just thought id whack my data in and see how it went :)

I cant say whether it the latest firmware or something else, as at first the new fiormware worked fine.

Ill try the incremental update method and see how i go.

Update:

Tried updating:

* from 1.02 to 2.00 with battery out
* from 1.02 to 2.00 with battery in
* from 1.02 to 2.00 with battery out, powering down after each update
* from 1.02 to 2.00 with battery in, powering down after each update
* from 1.02 to 2.00 with battery out, powering down and removing from usb after each update
* from 1.02 to 2.00 with battery in, powering down and removing from usb after each update

* from 1.02 to 1.30 with battery out
* from 1.02 to 1.30 with battery in
* from 1.02 to 1.30 with battery out, powering down after each update
* from 1.02 to 1.30 with battery in, powering down after each update
* from 1.02 to 1.30 with battery out, powering down and removing from usb after each update
* from 1.02 to 1.30 with battery in, powering down and removing from usb after each update

Same issue, not only does the Mini detect not the correct resistance (0.14) when the tank is put on (confirmed resistanc eon standalone res meter), it still fails to lock the resistance it does detect, it is reset after a sleep/power off. Goes from 0.13 to 0.10 or 0.09
 
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Bru2basics

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Saw that you input your info, but this may not be final version. Looks like it captured the data with no problem other than some minor formatting issues. I worked this up for Zeus01 & Bru2basics to see if they thought it would work for them. They both reported that their problems are fixed after repeatedly re-flashing the latest firmware update so they might not be interested in carrying the torch on the effort any longer.

So your saying that the last FW update screwed yours up? I didn't flash mine yet as I had other things going on. Sorry to hear of your issues but I can see you believe them now. Sounded like Zeus01 was telling others to flash back to first FW version and run each of the updates in order as that may have resolved his issue.

Good morning all.

Tpat591 I thank you sincerely for all the time and effort you have expended on behalf of the users suffering with these issues and are spot on with the idea of collating all the information centrally to harasse joyetech with. I however won't be participating any further with communicating with joyetech as it appears to be falling on deaf ears and i really can't justify wasting more of my time with such a useless company.

Stylemessiah, I have not upgraded my firmware past 1.20 as this has been rock solid for me but as myself and zeus01 have said before we also believe that running the device in power mode for a number of weeks possibly played a part in our fix. I was running a zipper build at 60w in my dripper and boy did the whole mod get hot! I updated from 1.10 - 1.20 with battery in and no atty attached. I'm holding off on updating to 1.30 (not 2.00 don't like the screen layout) until my 2nd unit arrives incase it reverts back to its old ways;).
 

stylemessiah

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Good morning all.

Tpat591 I thank you sincerely for all the time and effort you have expended on behalf of the users suffering with these issues and are spot on with the idea of collating all the information centrally to harasse joyetech with. I however won't be participating any further with communicating with joyetech as it appears to be falling on deaf ears and i really can't justify wasting more of my time with such a useless company.

Stylemessiah, I have not upgraded my firmware past 1.20 as this has been rock solid for me but as myself and zeus01 have said before we also believe that running the device in power mode for a number of weeks possibly played a part in our fix. I was running a zipper build at 60w in my dripper and boy did the whole mod get hot! I updated from 1.10 - 1.20 with battery in and no atty attached. I'm holding off on updating to 1.30 (not 2.00 don't like the screen layout) until my 2nd unit arrives incase it reverts back to its old ways;).

I should have pointed out that i have always doen the upgarde(s) with no atty on, and also i stopped after each update to test. Id do the power mode test if it werent for the fact that i bought this to use in TC mode, it was of course labelled the VTC Mini :) I would try this except it should work as paid for out of the box, mine originally did. theres no reason why it shouldnt still be working other than a fault in either hw or sw. Ive got 2 of them and if i dont hear form joytech by midweek, ill be sending them back for a refund. They dont seem to be big on even acknowledging emails and they cant not be aware that theres an issue after all the reports. Ignoring people isnt going to get them far.
 
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stylemessiah

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don't wanna be a jerk, but have to suggest again to check your wires. I know there are some faulty devices, but mine behaved just the same when one of the wires in the atty got loose

Atty works fine on another mod, which reads the same resistance as the standalone meter. But it is important to check these things :)
 
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Bru2basics

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I should have pointed out that i have always doen the upgarde(s) with no atty on, and also i stopped after each update to test. Id do the power mode test if it werent for the fact that i bought this to use in TC mode, it was of course labelled the VTC Mini :) I would try this except it should work as paid for out of the box, mine originally did. theres no reason why it shouldnt still be working other than a fault in either hw or sw. Ive got 2 of them and if i dont hear form joytech by midweek, ill be sending them back for a refund. They dont seem to be big on even acknowledging emails and they cant not be aware that theres an issue after all the reports. Ignoring people isnt going to get them far.

First off I would like to wish you the best of luck with joyetech as even if they do reply to you I can guarantee it will be along the lines of "that's how it's supposed to work".:(

Secondly small drops in resistance is something I still get with new builds and is referred to as refinement (similar to how the dna40 operates) and can take a few hours to occur as the devices and build settles in. This is easily overcome by raising the temp a bit to compensate. Don't forget that the vtc is underpowered in ti mode compared to other mods so I find myself running 270°c to get a reasonable vape with most of my builds and I suspect this stems from the tcr curve joyetech are using. However the sleep/wake anemic vape is definitely not how it is supposed to operate and another reason for trying it in vw/vv mode is to establish that that mode is working correctly as good practice in any trouble shooting procedure. As as I've given you all the info I have I can't help you anymore if your not up to trying the suggestions put forward. I went further with mine in so much as stripping it down and examining the 510 soldering which was a little messy but seemed to be doing its job so i left well alone.
 
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Tpat591

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Tpat591 I thank you sincerely for all the time and effort you have expended on behalf of the users suffering with these issues and are spot on with the idea of collating all the information centrally to harasse joyetech with. I however won't be participating any further with communicating with joyetech as it appears to be falling on deaf ears and i really can't justify wasting more of my time with such a useless company.
I worked up this concept to help those leading the effort to force Joyetech to realize that to become a leading supplier to our community, We in The Community Require Responsible and Responsive Customer Support. This Form, spreadsheet and database effort are a way to ratchet up that pressure and to eventually reach them, but I have too many thing going on to implement it. I will gladly send these to another user to implement and maintain, but cannot do it myself.

If not this effort will die here on these pages.
 
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RipCigs

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Made a new ti coil, 28 gauge twisted at 0.32 ohms. It hits on 160 like it did on 270 with the last coil. Warm vape at 160, i didn't expect that. Went to sleep, 0.27 ohms. Vape is crap.
Bah

EDIT:
After this, updated firmware from first version to last. Locked the now 0.27 resistance (it did not read 0.32 anymore). Now its good at 240. Will see what happens when it goes to sleep.
 
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