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Exchange or Repair for Innokin iTaste MVP 3.0 Pro 60W less than a year old, versus new brand?

Discussion in 'Innokin Technology' started by curtiscee, Jul 18, 2016.

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  1. curtiscee

    curtiscee Full Member

    Nov 30, 2011
    Washington, DC
    I purchased an iTaste MVP 3.0 Pro 60W from @myvaporstore_ny on 08/20/2015. It's malfunctioning from strictly normal use. (Cycles red green yellow when plugged in and stopped recharging the battery regardless of how many hours connected, and cable, electrical outlet, direct/surge protector, standard Apple or fast Apple power adapter used. How do I exchange or repair it?

    Is this the standard expectation of the build quality of this Innokin product that its lifetime is designed to last under a year? The warranty has expired I assume, but I don't want to invest necessarily in another MVP or Innokin product if they typically last under a year, unless most ecig products from most brands also last under a year.

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  2. Vinnybagodoughnuts

    Vinnybagodoughnuts Ultra Member ECF Veteran

    Nov 19, 2015
    You may want to go to their website and start a support ticket I had zero luck trying to get anybody to help me here. I tried starting a ticket but got no response. I hope you have better luck. I also tried the Innokin USA phone number but it was out of service.
    Vape, Electronic cigarette - Innokin
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